Pharmacy Porter (XN01)

Dyddiad hysbysebu:	15 Medi 2025
Cyflog:	£24,465.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£24465.00 a year
Oriau:	Llawn Amser
Dyddiad cau:	06 Hydref 2025
Lleoliad:	Leeds, LS13EX
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	C9298-MMP-427

Crynodeb

The role includes provision of transfer of medicines from the pharmacy department to wards, theatres and other departments within the Trust, assisting with reception duties and supporting the dispensaries with other routine tasks. The role requires flexibility in approach to the duties required as these may alter throughout the course of a work day/week, however the post holder will have one primary role that they will orientate towards on a daily basis. High standards of quality will be expected to be delivered in line with MMPS/LTHT practices and policies. The post holder will be expected to have basic knowledge of a number of administrative and operational functions and utilise LTHT IT systems in order to complete their job role. The nature of the role requires the use of responding to some tasks via a defined communication system. JOB DIMENSIONS Adhering to standards and practices in Trust Policy and Pharmacy practices/procedural manuals alongside national initiatives, to ensure that medicines are transferred in a safe and secure manner.To be a point of contact for patients and other visitors to the Trust and provide a warm friendly welcome offering directions, support and assistance. Team members will be expected to operate as part of the Pharmacy team covering any Trust managed service. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED i) ESSENTIAL To possess a relevant qualification or experience in one or more of the following:- Knowledge of Health & Safety, Moving & Handling, COSHH Experience of working within a customer focused environment Ability to work under own initiative and as part of a team IT skills/computer literate Customer Care Training Ability to work within set procedures and protocols Conduct oneself in a polite professional appearance/manner Ability to communicate both written and verbally using radio/telephone/ IT systems Ability to work to tight schedules Good organisational skills Capability to undertake strenuous physical tasks Literate and numerate Ability to adapt to change Prioritise workload with competing demands and tight deadlines, through effective time management. ii) DESIRABLE Formal qualifications (NVQ/ GSE/GSCE Level1) Relevant occupational training NHS experience A basic understanding of infection control THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centered : putting patients at the heart of everything we do Collaborative : working in teams both inside and outside of the Trust to improve our services. Fair : treating all patients and colleagues with dignity and respect Accountable : taking responsibility for our actions and what we do Empowered : letting our staff use their initiative and innovate to improve care. All our actions and endeavours will be guided and evaluated through these values. CORE BEHAVIOURS AND SKILLS Maintain effective communication with patients, colleagues in all working areas. Demonstrate the desire to provide a high quality service. Display a working knowledge and understanding of service users needs and requirements. Ability to follow instructions and make judgements at the time of service delivery. Ability to record any information required for pharmacy services. To be flexible and adapt to changes in circumstances which impact on patient care. To use tact & diplomacy when occasion arises. To be able to organise workload depending upon priorities. Be able to work as part of a multi-disciplinary team during a serious/ major incident. Be a positive role model for the Pharmacy Department and wider Trust colleagues. To maintain high standards of personal hygiene and appearance at all times whilst on duty To support the training of service skills CORE KNOWLEDGE AND UNDERSTANDING Ensure that all tasks are carried out in compliance with relevant statutory legislation and local policies and codes of practice by following agreed safe working procedures, and reporting incidents using the Trust Incident Reporting system. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY The safe and efficient transportation of medicines to wards and departments across the Trust ensuring compliance with Trust Medicines Management policies. All medicines including controlled drugs have a requirement to be signed out of pharmacy and a signature of reciept at ward/dept level. To remove recyclable medicines waste from wards and departments and deliver securely back to pharmacy To clean areas/equipment in line with infection prevention and control practices/policy, portering duties must take priority. The removal of refuse and waste to designated areas in line with Trust Infection Prevention and Control Policy/Waste Policy The movement of medicines, fluids, dietry products and/or goods as determined by the department across the Trust sites, including associated equipment ie assisting in moving of office furniture using allocated equipment. Responsible for the safety and security of any goods/equipment used with the specific role. To provide appropriate response to any alarm upon activation i.e. fire alarms, including directions for responding teams. To organise and sort goods/items in an effectively manner for distribution across the Trust sites according to schedules. Ensure an adequate supply of items/equipment necessary for the role are maintained. Receipt of incoming deliveries/goods/products ensuring that all goods inwards are checked against delivery notes and official orders. Ensuring that items meet quality and quantity specified and any good specific requirements. Operation and minor maintenance of all equipment/manual handling aids necessary for the role to be used in compliance with standard operating procedures Ensuring all communications are responded to in an efficient/timely manner. To follow all local method statements & risk assessments to ensure that the role is undertaken in a safe, secure manner. Act on feedback given from any quality assurance system Communication with allied health professionals/trust staff members to ensure that the patients health and wellbeing is being maintained in helping to deliver excellent clinical outcome To report any faults/issues/complaints/Health & Safety concerns regarding service provision or equipment immediately to the supervisor or other appropriate senior Trust staff member. To complete and record role specific data/information either electronically or in written format that is required complying with operational procedures or local/Trust/National policy and audit recommendations/controls. To provide a warm professional welcome and supportive communication to patients and visitors to the Trust, providing an efficient and courteous service. Use and maintain any role specific databases/hardware/software, in accordance with departmental guidelines. Ensure that all duties are carried out in line with quality control procedures using standard facilities documentation. To ensure that the correct uniform and PPE is worn at all times whilst on duty. To undertake the duties of any of the specific job role ensuring that all the procedures, correct practices are adhered to. To support the training of team members in the delivery of on the job service skills. The job may require other duties to be carried out as may reasonably be requested by line management commensurate with the grade of the post. Health and Safety/Risk Management All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed safe working procedures, and reporting incidents using the Trust Incident Reporting system. Infection Control. The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment. Equality and Diversity The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc. Patient and Public Involvement The Trust has a statutory duty to involve patients and public in evaluating and planning services. All staff have a responsibility to listen to the views . Training and Personal Development Continuous Professional Development attending refresher training on an annual basis. Respect for Patient Confidentiality The jobholder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role. This job can involve prolonged periods of walking and frequent strenuous physical activity and therefore the post holder must be capable of undertaking such duties.This will involve constant lifting and moving of either bags weighing up to 10kg or trolleys /cages whose contents could exceed 10Kg. Where needed specialist equipment would be provided. Pharmacy Porters have to respond to customer requirements within a given time frame