PCN Care co-ordinator

Dyddiad hysbysebu:	11 Medi 2025
Cyflog:	£19,000.00 i £20,147.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£19000.00 - £20147.00 a year
Oriau:	Llawn Amser
Dyddiad cau:	29 Medi 2025
Lleoliad:	Fareham, PO16 7ER
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	A5716-25-0010

Crynodeb

HVS (In the absence of the HVS Care coordinator) : Planning the clinical team weekly rota, acting as the point of contact and booking Clinical Staff wishing to work in the service within the agreed rota Run the lists daily and allocate visits Act as first point of contact for the practices regarding HVS queries Arrange cover if any absences occur On a weekly basis publish the visit programme to the Practices in the PCN Provide daily support to the PCN Manager and clinical team delivering the HVS Ensure that all visits undertaken are recorded correctly in the medical records Ensure patient feedback surveys are undertaken and uploaded as required by the service Undertake the monthly returns to the CCG using the reporting template and case study returns Report any absences to the PCN Manager PCN Admin Support: Attend and minute the PCN monthly meetings circulating minutes to all attendees, once approved by the meeting chair. Assist the PCN Manager with any PCN related matters. Assist the Clinical Director with any fact finding required Support social media and website updates Liaise with EMIS over remote access or issues that arise with the system Act as second point of contact for support to all PCN/HVS staff with IT issues Assist the PCN Manager with the induction of new staff Ordering of stationery and medical equipment and uniforms where needed Report back any issues with visits or staff, etc Support the PCN Manager with the organisation and clinics of the enhanced access service Complete service data reports if required Submit patient surveys for all PCN services. Assist PCN Senior Manager with financial administration of invoices via QuickBooks Bookkeeping including regular reconciliation for financial accuracy Preparation and submission of monthly financial claims Data entry and ongoing maintenance of the PCN finance spreadsheets Updating action logs/trackers from board and other meeting agendas and flag outstanding actions to PCN Manager Organise the Enhanced access rota, rostering of clinical hours report any gaps in service provision to PCN Manager Add clinics to Emis Maintain skills spreadsheet for EA staff Collation of monthly time sheets for payroll Any other duties as required by the PCN Senior Manager Care Coordinator;- Manage patient needs by talking, meeting, answering queries and booking appointments with patients and practices within the wider PCN teams, including Clinical Pharmacists, Social Prescribers, Home Visiting, and Paramedic teams, and First Contact Physios. Assist with Scheduling patient treatments or other procedures Participating in the administrative and professional responsibilities of the PCN team Ensuring accurate and legible notes of all consultations and treatments are recorded in patients notes Data entry and coding of patient information pertaining to practice PCN Des & QOF requirements Support patients to take up training and employment and to access appropriate benefits where eligible via referral to the Social Prescribers and health and wellbeing coach Provide appropriate coordination and navigation for people and their carers across health and care services, working closely with social prescribers, health and wellbeing coaches, and other primary care professionals Attending and participating in PCN and practice meetings as required Diary management in liaison with reception staff Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Successful candidate will be required to sign an enhance confidentiality agreement due to this role Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Undertaking periodic infection control training (minimum annually) Reporting potential risks identified Demonstrate due regard for safeguarding and promoting the welfare of children. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply practice and PCN policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate Be subject to an enhanced DBS check