Customer Service Advisor
| Dyddiad hysbysebu: | 11 Medi 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £17460-17460 per annum |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 02 Hydref 2025 |
| Lleoliad: | East Kilbride Office, G74 4PA |
| Cwmni: | Müller UK & Ireland |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 99289-43645611 |
Crynodeb
Müller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Müller which employs over 24,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The Müller brand is ranked at No.7 in The Grocer’s Top 100 list of Britain’s Biggest Brands, and is also the 7th most chosen brand in the UK.
Join Müller UK & Ireland as a Part-Time Customer Service Advisor
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy working collaboratively? Müller UK & Ireland is looking for a Customer Service Advisor (Part-Time) to join our dedicated team in East Kilbride.
As we continue to grow and aim to be the biggest and best dairy company in the UK and Ireland, we need enthusiastic individuals to help us deliver outstanding customer experiences across the country.
Hours: 27.5 per week Shift Pattern: 5 days over 7
Main Responsibilities
- Accurately capture customer orders using AS400/SAP systems.
- Maintain trackers and reports with up-to-date information.
- Handle inbound and outbound customer calls and emails, ensuring resolution and satisfaction.
- Follow structured processes and Standard Operating Procedures.
- Collaborate with internal teams (MMID, Production Planning, Commercial) to meet customer needs.
- Maintain SOPs, customer data files, and other support documentation.Key Requirements
- Proven customer service experience.
- Strong communication skills, both verbal and written.
- Calmly address customer concerns and complaint.
- Efficient call handling and multitasking abilities.
- Proficiency in Microsoft Word and Excel.
- Logical thinking and problem-solving skills.
- Excellent organisational and listening abilities.
- Professional awareness of tone and body language.Why Join Müller?
- Competitive salary and bonus scheme.
- Contributory pension plan and life assurance.
- Generous annual leave (increasing with service).
- Employee Assistance Programme.
- Flexible benefits programme.
- Access to a Rewards Benefits Programme with discounts at over 800 retailers.Ready to make a difference?
If you have the skills and experience to thrive in this role, we’d love to hear from you. Apply today and be part of our journey!
#L1 – MB1 #LI-Hybrid #pinksquid
Join Müller UK & Ireland as a Part-Time Customer Service Advisor
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy working collaboratively? Müller UK & Ireland is looking for a Customer Service Advisor (Part-Time) to join our dedicated team in East Kilbride.
As we continue to grow and aim to be the biggest and best dairy company in the UK and Ireland, we need enthusiastic individuals to help us deliver outstanding customer experiences across the country.
Hours: 27.5 per week Shift Pattern: 5 days over 7
Main Responsibilities
- Accurately capture customer orders using AS400/SAP systems.
- Maintain trackers and reports with up-to-date information.
- Handle inbound and outbound customer calls and emails, ensuring resolution and satisfaction.
- Follow structured processes and Standard Operating Procedures.
- Collaborate with internal teams (MMID, Production Planning, Commercial) to meet customer needs.
- Maintain SOPs, customer data files, and other support documentation.Key Requirements
- Proven customer service experience.
- Strong communication skills, both verbal and written.
- Calmly address customer concerns and complaint.
- Efficient call handling and multitasking abilities.
- Proficiency in Microsoft Word and Excel.
- Logical thinking and problem-solving skills.
- Excellent organisational and listening abilities.
- Professional awareness of tone and body language.Why Join Müller?
- Competitive salary and bonus scheme.
- Contributory pension plan and life assurance.
- Generous annual leave (increasing with service).
- Employee Assistance Programme.
- Flexible benefits programme.
- Access to a Rewards Benefits Programme with discounts at over 800 retailers.Ready to make a difference?
If you have the skills and experience to thrive in this role, we’d love to hear from you. Apply today and be part of our journey!
#L1 – MB1 #LI-Hybrid #pinksquid