ACFS PROFESSIONAL PRACTICE ASSISTANT
| Dyddiad hysbysebu: | 09 Medi 2025 |
|---|---|
| Cyflog: | £24,796 i £25,583 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 21 Medi 2025 |
| Lleoliad: | HU1 2RH |
| Cwmni: | Hull City Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 33017 |
Crynodeb
Children and Young People Service are recruiting full time 37 hours Professional Practice Assistant position, at Grade 3 level, providing a flexible, high quality, efficient and responsive business support services complying with procedures and practices to support the delivery of front line services; there is an expectation that you will cover front of house at other sites city wide, front of house provide an effective customer focussed service to children, young people their families, carers and professionals.
Post holders are based at Lil Bilocca House and will be based on the reception desk; meeting and greeting visitors for services within the SEND Hub including Childrens Disability Team and Leisure and Family Support Service (LAFSS) long with partner organisations who access the SEND Hub, therefore, resilience is required as you may deal with difficult situations with visitors face to face.
The post holder’s role involves answering telephone calls for Childrens Safeguarding which can be difficult and challenging, you to be working within an emotive and demanding working environment. Other tasks processing service requests, maintaining information, updating and retrieving information within Liquidlogic along with variety of other administration tasks.
NVQ level 3, working towards a level 3 qualification or equivalent experience of working in a busy demanding environment, good interpersonal and communication skills, proficient in the use of IT, the role can be emotionally demanding, you must be able to maintain confidentiality working within GDP Regulations.
Hybrid working arrangements are in place however you will be expected to work in the office due to the role being reception based.
At Hull City Council we are committed to our children and young people, and we are passionate about how we deliver services to them. That’s why we are developing and nurturing a culture that puts our children and young people at the heart of everything we do - by empowering our workforce to work together to find solutions, to be open, honest, and respectful, to take responsibility and listen and learn from others.
If you value these behaviours too, we’d love to hear from you. Hull is a changing local authority and it’s a fantastic time to join us and be a key player in supporting our journey.
Why it's great to work for Hull City Council:
A competitive salary
An excellent pension through the Local Government Pension Scheme (LGPS)
Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
Career development and learning experiences from a range of training courses and learning methods
Supportive and forward-thinking culture
Great career development opportunities
Post holders are based at Lil Bilocca House and will be based on the reception desk; meeting and greeting visitors for services within the SEND Hub including Childrens Disability Team and Leisure and Family Support Service (LAFSS) long with partner organisations who access the SEND Hub, therefore, resilience is required as you may deal with difficult situations with visitors face to face.
The post holder’s role involves answering telephone calls for Childrens Safeguarding which can be difficult and challenging, you to be working within an emotive and demanding working environment. Other tasks processing service requests, maintaining information, updating and retrieving information within Liquidlogic along with variety of other administration tasks.
NVQ level 3, working towards a level 3 qualification or equivalent experience of working in a busy demanding environment, good interpersonal and communication skills, proficient in the use of IT, the role can be emotionally demanding, you must be able to maintain confidentiality working within GDP Regulations.
Hybrid working arrangements are in place however you will be expected to work in the office due to the role being reception based.
At Hull City Council we are committed to our children and young people, and we are passionate about how we deliver services to them. That’s why we are developing and nurturing a culture that puts our children and young people at the heart of everything we do - by empowering our workforce to work together to find solutions, to be open, honest, and respectful, to take responsibility and listen and learn from others.
If you value these behaviours too, we’d love to hear from you. Hull is a changing local authority and it’s a fantastic time to join us and be a key player in supporting our journey.
Why it's great to work for Hull City Council:
A competitive salary
An excellent pension through the Local Government Pension Scheme (LGPS)
Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
Career development and learning experiences from a range of training courses and learning methods
Supportive and forward-thinking culture
Great career development opportunities
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Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.