Business Support Officer Gr2
| Dyddiad hysbysebu: | 08 Medi 2025 |
|---|---|
| Cyflog: | £12.0 i £14.0 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £14.12 premium rate of pay per hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 29 Medi 2025 |
| Lleoliad: | Birmingham, West Midlands, B4 6AJ |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Hays Specialist Recruitment |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 4722327_1757339942 |
Crynodeb
Your new company
We're looking for a highly organised and proactive individual to join a busy team supporting medical appointment coordination for children under local authority care.
Your new role
This role involves booking medical appointments into a shared calendar, sending out invites to all relevant parties, and managing frequent changes due to high demand. You'll be responsible for maintaining and updating a weekly list of all medical bookings, ensuring any changes are accurately reflected. You'll also handle requests from social workers, often needing to communicate about limited availability and manage their expectations with professionalism and empathy.The role includes sending notification letters to other local authorities, social care, health, and education contacts. You'll be expected to follow process notes provided during training and work independently, as colleagues are focused on their own responsibilities.Additional duties include answering phones as part of a hunt group, taking messages and transferring calls to social workers or managers, and managing digital post on a rota basis. Full training and ongoing support will be provided, but the role requires someone confident in working on their own initiative.
What you'll need to succeed
To be successful, you will need to be confident and have experience of working in a busy environment, dealing with time-sensitive matters. Good communication and attention to detail are vital.
What you'll get in return
This job is a temporary role with a pay rate of £14.12 (premium rate) per hour which is paid on a weekly basis. The working arrangements are hybrid, with an expectation to be in the office atleast twice a week.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk