Service & Sales Assistant
| Dyddiad hysbysebu: | 08 Medi 2025 |
|---|---|
| Cyflog: | £28,808 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 08 Hydref 2025 |
| Lleoliad: | London, UK |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | YUGO STUDENTS (UK) LIMITED |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 2025-3517 |
Crynodeb
Here's what you'll do:
Provide a friendly and professional customer service to students living in the residences
Provide an effective first response to customer queries, complaints, issues and incidents (e.g. power and water outages, fire alarm evacuations etc.), resolving, escalating and/or seeking support where necessary
Get involved in sales and marketing activity in order to ensure the residences are full and all marketing channels have been utilised to their full potential
Follow and implement all our operating procedures
Ensure that the safety and welfare of all our residents is always maintained
Organise and communicate social events for residents
Along with the day to day activities within your role, you will also be required to manage your health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Etc. Act 1974, where it states that you have a duty to take care of yourself and those around you, by your acts or omissions and to cooperate with your employer on health and safety matters.
Here's what you'll need:
Great customer service and communication skills, being able to effectively engage with people at all levels
Be super personable and have a genuine passion for engaging with people
Ability to be proactive with strong problem-solving skills
Be really organised and able to spin lots of plates at once (metaphorical plates!)
Good working knowledge of MS packages
Resilience and adaptability, as well as a great cultural diversity awareness
Provide a friendly and professional customer service to students living in the residences
Provide an effective first response to customer queries, complaints, issues and incidents (e.g. power and water outages, fire alarm evacuations etc.), resolving, escalating and/or seeking support where necessary
Get involved in sales and marketing activity in order to ensure the residences are full and all marketing channels have been utilised to their full potential
Follow and implement all our operating procedures
Ensure that the safety and welfare of all our residents is always maintained
Organise and communicate social events for residents
Along with the day to day activities within your role, you will also be required to manage your health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Etc. Act 1974, where it states that you have a duty to take care of yourself and those around you, by your acts or omissions and to cooperate with your employer on health and safety matters.
Here's what you'll need:
Great customer service and communication skills, being able to effectively engage with people at all levels
Be super personable and have a genuine passion for engaging with people
Ability to be proactive with strong problem-solving skills
Be really organised and able to spin lots of plates at once (metaphorical plates!)
Good working knowledge of MS packages
Resilience and adaptability, as well as a great cultural diversity awareness