Project Support Officer

Dyddiad hysbysebu:	05 Medi 2025
Cyflog:	£32,000.00 i £36,000.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£32000.00 - £36000.00 a year
Oriau:	Llawn Amser
Dyddiad cau:	21 Medi 2025
Lleoliad:	London, WC1N 1PD
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	B0328-25-0009

Crynodeb

ROLE AND RESPONSIBILITIES Project Support Build effective relationships with the Executive Team and Member Practices, and external stakeholders. Support the Executive Team to provide high quality project plans and ensure all core project documentation templates are up-to-date. Responsibility for project management activities across the CHE and PCN programmes of work. Work collaboratively with all CHE / PCN team members to ensure all projects are planned, managed, and delivered effectively. Ensure version control for project documentation e.g. business cases, risk registers, and project plans. Use spreadsheets and data collection systems to collect, audit and present data. Support the CHE / PCN team with data reconciliation. Run and collate reports, which may include reports to the Executive Team as required. Work on own initiative on a day-to-day basis, autonomously, escalating any issues that may arise to the appropriate person. Provide cover for colleagues during periods of annual leave or absence to ensure continuity of key administrative and project support functions. Communication Responsible for newsletter design and distribution. Production of communications to Member Practices, External Stakeholders, and the public. Deal with telephone and email enquiries, and patient referrals in a timely and proficient manner. Work with the Project Officers to ensure incoming emails for CHE and the PCN is distributed as appropriate. Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner. Secretarial Support Act as a point of contact for CHE and the PCN, collating queries, and requests to pass on to the Executive Team and respond to emails on their behalf. Provide comprehensive and efficient secretarial and administrative support to the Executive Team and PCN Clinical Directors. Manage the electronic diary for CHE, and PCN Clinical Directors, including arranging and changing meetings/appointments, prioritising these as appropriate. Support CHE and the PCN Clinical Directors in organising, preparing agendas and minuting meetings, including typing up of group discussions as necessary and following up on action points. Prepare and produce reports / spreadsheets, presentations and other documents as requested. To make travel arrangements, booking venues and catering arrangements for meetings and conferences. Organise and plan events as necessary, providing supporting information and materials. Develop and maintain effective electronic and paper filing systems, to ensure information is kept secure, up-to-date, and accessible to member of the CHE and PCN Team. Confidentiality / Data Protection / Freedom of Information Post holders must maintain the confidentiality of information about patients, staff, and other health service business in accordance with the Data Protection Act 2018. Post holders must not, without prior permission, disclose any information regarding patients or staff. Moreover, the Data Protection Act 2018 also renders an individual liable for prosecution in the event of unauthorised disclosure of information. Equal Opportunities Post holders must always fulfil their responsibilities in accordance with equality laws and policies, promoting an inclusive and non-discriminatory environment. Health and Safety Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974), and to ensure that agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors. Risk Management All post holders have a responsibility to promptly report risks, including clinical and non-clinical accidents or incidents. They are expected to be familiar with the organisations risk management strategy, emergency procedures, and attend relevant training as required. Infection Control Infection Control is everyones responsibility. All staff, both clinical and non-clinical, are required to adhere to the Hygiene Code (2006) and Infection Prevention and Control Policies. They are expected to make every effort to maintain high standards of infection control at all times thereby reducing the risk of Healthcare Associated Infections, including MRSA. Safeguarding Within their sphere of competence, each member of staff is responsible for promoting and safeguarding the welfare of the children, young people, and or vulnerable adults for whom they are responsible for or may come into contact with as part of their role. Review of this Job Description This job description is intended as an outline indicator of general areas of activity for the role. It is subject to review and amendment in response to the changing needs of the organisation. To be reviewed in conjunction with the post holder on an annual basis.