Clinical System Support | York and Scarborough Teaching Hospitals NHS Foundation Trust

Posting date:	05 September 2025
Salary:	Not specified
Additional salary information:	£31,049 - £37,796 per annum
Hours:	Full time
Closing date:	05 October 2025
Location:	York, YO31 8HE
Company:	York Teaching Hospital NHS Foundation Trust
Job type:	Permanent
Job reference:	7446550/419-1159786-SS-DIS

Summary

We are looking for a talented individual to join our Development Team to provide second line support for our electronic patient systems. With the continued drive towards electronic patient records this is a great opportunity to join our team.

You will be responsible for the triaging, actively engaged in troubleshooting and resolving complex technical issues. You will have a good knowledge of information systems and an understanding of the software development process. You will be experienced in the use of SQL and have excellent communications and analytical skills.

We look forward to receiving your application!

Our applications are used by clinicians across the organisation to support the safe delivery of clinical care and support the administrative requirements of the organisation and have technical interfaces to other systems.

This is a key position within our team, providing technical support to our service users and colleagues within the York and Scarborough Digital Team. It is an opportunity to develop your skills working within our established and experienced Development Team.

Candidates will be qualified to degree level or equivalent level or have relevant experience, have excellent customer service skills and must be able to communicate well, both verbally and in writing.
To find out more about what it is like to work for our Trust please visit the following link:

https://yorkhospitals.pagetiger.com/hdjgxd



Our benefits


We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension fordependants

• 27 days holiday rising to 33 days (depending on NHS Trust service)

• Agenerous relocation package of up to 30% of salary (capped at £18k)to support with relocation expensesfor hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/managerat interview stage.

• A variety ofdifferent typesof paid and unpaid leave covering emergency and planned leave

• Confidential advice and support on personal, work,familyand relationship issues, 24/7, from our Employee Assistance Programme

• NHS Car Lease scheme and Cycle to Workscheme

• An extensive range of learning and development opportunities

• Discounts on restaurants, getaways, shopping, motoring,cinemaand financefrom a rangeof providers


For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.


A full description of the role is available in the attachment: job description.


Please note that if a high number of applications are received this advert may close early. You areadvised to submityou application at the earliest opportunity.


Working for the Trust


Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.


Our values play into our ambition to develop a more diverse workforce, truly representative of our communities.  We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive fromdifferent backgrounds.  If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.


As part ofseekingto become more inclusive, we will consider requests for flexible working from the start of your employment.  It may not be suitable for every role, but we will try and be supportive where we can.  We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.


Armed Forces Friendly Employer


We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promoteSaBRE- Supporting Britain’s Reservists and Employers.  This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.



This advert closes on Sunday 21 Sep 2025

Proud member of the Disability Confident employer scheme

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.