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Emergency Call Handler

Job details
Posting date: 05 September 2025
Hours: Full time
Closing date: 05 October 2025
Location: FY2 0JF - Blackpool
Remote working: On-site only
Company: Firstcall Business Communications
Job type: Permanent
Job reference: 05092025

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Summary


As the business goes from strength to strength we are again looking to expand the operational team.

Firstcall Business Communications provide a high standard of inbound call management services. Our staff work with a number of different companies such as Social Housing providers, Local Council authorities, Building Maintenance and FM companies, Government bodies and Health care providers. We NEVER do outbound sales or cold calling.

We will require right to work documents to be presented at interview.

ALL applicants must be available to work both Saturday and Sunday every week.

Call Centre experience is not required - we will teach you all you need to know.

The position will be subject to DBS and Adverse Credit Credits

We are looking for friendly, hard working, reliable, kind and committed people to come and join our First Call Family.

You will be working on computers at a fairly fast pace so being computer literate is a must.

Job Types: Full-time

Pay: From £12.21 per hour

Expected hours: 35 per week

Benefits:

Company pension
On-site parking
Schedule:

8 hour shift
Every weekend
Early Morning Shifts
Evening Shifts
Overtime
Holidays
Work Location: In person

Job Types: Full-time, Permanent

Benefits:


Company pension
Employee discount

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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