Head of people operations - 12 month FTC
| Dyddiad hysbysebu: | 05 Medi 2025 |
|---|---|
| Cyflog: | £70,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 21 Medi 2025 |
| Lleoliad: | B29 6NA |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Sense |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 288805JCP |
Crynodeb
Sense is recruiting for a head of people operations to join the team on a 12 month fixed term contract. This role will help drive organisational effectiveness by leading a high-performing people operations function, ensuring a seamless employee and volunteer experience, from attraction and onboarding to payroll and workforce data.
This is a key leadership role, shaping employer brand, embedding inclusive and legally compliant processes, and providing data-driven insights to senior leaders. This role will inspire and empower teams to deliver service excellence across HR administration, recruitment, systems, and payroll.
Key Responsibilities
Lead, develop, and inspire the people operations team.
Oversee recruitment, contracts, onboarding, payroll, and data management.
Drive continuous improvement of HR systems (HRIS, ATS, LMS, Payroll).
Use people data and analytics to inform strategic workforce decisions.
Champion inclusive and accessible operational practices across all processes.
Act as a trusted advisor to senior leaders on people operations matters.
Ensure compliance with GDPR, employment law, and safeguarding frameworks.
Manage external suppliers and ensure value-for-money partnerships.
Support change projects including restructures and organisational growth.
About You
We’re looking for a confident, inclusive leader with significant senior-level HR operations experience and a strong track record of managing multidisciplinary teams. You’ll combine technical expertise with a values-led approach and a focus on service excellence. You will bring:
Proven senior-level experience across HR administration, recruitment, payroll, and systems.
Strong knowledge of UK employment law, GDPR, and safer recruitment practices.
Experience improving high-volume recruitment processes and payroll governance.
Strong working knowledge of HR systems (e.g., iTrent, Reach ATS, Payrite, LMS).
Ability to use people data and dashboards to drive decision-making.
Inclusive leadership style, with experience coaching managers and driving high performance.
Strong stakeholder management, project management, and problem-solving skills.
Commitment to equity, diversity, and inclusion, particularly disability equality.
High IT literacy and experience leveraging digital tools to improve service delivery.
About Sense
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
If you require any further assistance, please contact the Recruitment Team on 0121 393 4529 or recruitment@sense.org.uk
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependant on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit: https://www.sense.org.uk/about-us/equality-and-diversity/
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
This is a key leadership role, shaping employer brand, embedding inclusive and legally compliant processes, and providing data-driven insights to senior leaders. This role will inspire and empower teams to deliver service excellence across HR administration, recruitment, systems, and payroll.
Key Responsibilities
Lead, develop, and inspire the people operations team.
Oversee recruitment, contracts, onboarding, payroll, and data management.
Drive continuous improvement of HR systems (HRIS, ATS, LMS, Payroll).
Use people data and analytics to inform strategic workforce decisions.
Champion inclusive and accessible operational practices across all processes.
Act as a trusted advisor to senior leaders on people operations matters.
Ensure compliance with GDPR, employment law, and safeguarding frameworks.
Manage external suppliers and ensure value-for-money partnerships.
Support change projects including restructures and organisational growth.
About You
We’re looking for a confident, inclusive leader with significant senior-level HR operations experience and a strong track record of managing multidisciplinary teams. You’ll combine technical expertise with a values-led approach and a focus on service excellence. You will bring:
Proven senior-level experience across HR administration, recruitment, payroll, and systems.
Strong knowledge of UK employment law, GDPR, and safer recruitment practices.
Experience improving high-volume recruitment processes and payroll governance.
Strong working knowledge of HR systems (e.g., iTrent, Reach ATS, Payrite, LMS).
Ability to use people data and dashboards to drive decision-making.
Inclusive leadership style, with experience coaching managers and driving high performance.
Strong stakeholder management, project management, and problem-solving skills.
Commitment to equity, diversity, and inclusion, particularly disability equality.
High IT literacy and experience leveraging digital tools to improve service delivery.
About Sense
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
If you require any further assistance, please contact the Recruitment Team on 0121 393 4529 or recruitment@sense.org.uk
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependant on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit: https://www.sense.org.uk/about-us/equality-and-diversity/
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
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