Receptionist / Admin
| Dyddiad hysbysebu: | 05 Medi 2025 |
|---|---|
| Cyflog: | £12.21 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.21 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 20 Medi 2025 |
| Lleoliad: | Coventry, CV1 3GB |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A0590-25-0001 |
Crynodeb
Reception Unlock the surgery in the morning and ensure consulting rooms are tidy for morning surgery. Lock up after surgery has finished, and carry out routine checks required to maintain the security of the building. Deal with queries and requests from patients and other visitors as required, taking advice from medical staff where necessary. Change the bedroll in each consulting room after every surgery session and change linen, tea towels and hand towels regularly. Ventilate and tidy the waiting room and reception area after each surgery session. Ensure that an adequate supply of stationary is available in the consulting rooms and reception area. Take blood pressure reading from patients and enter results in patient records. Booking patients into appointments. To ensure that we have sufficient stocks for urine pots, swabs etc and ordered. All order forms should be dated and saved in the specific folder and a copy of the order form to be pinned to the notice board until stocks have arrived in surgery. Administration Accept and accurately record requests for home visits and allocate these to the Doctors in line with practice policy. Accept and process requests for repeat prescriptions in line with practice policy. Book ambulances for patients attending hospital as required. Take accurate messages for Doctors, Practice Nurses, District Nurses/Midwives, Health Visitors and Practice Manager. Liase with hospitals and other outside agencies. Open mail and ensure this is scanned onto the Docman system and sent through to the relevant parties. Mail that arrives directly into the Docman and clinical system is processed and forward appropriately. To ensure that phones are answered within 6 rings and that all calls are triaged and booked into the correct surgeries And documented clearly with any information relevant in notes Computerised Appointments To carry out tasks associated with the management of the appointments system, and patient records. Create and cancel computerised appointments for all doctors and nurses as necessary, ensuring that no appointments are booked for doctors or nurses that are not relevant to that specific person. Management of Patient Records Retrieve and file paper records as necessary. To carry out administrative tasks through Emis and Docman associated with prescriptions, hospital and laboratory results, medical reports and patient records in accordance with practice policy. Maintain accurate records of all new registrations, returned notes, deceased patients and changes to patient details. Ensure that patients are called for cervical cytology, postnatal examination and pre-school vaccinations as appropriate. When ordering Methotrexate, Warfarin, etc that all latest bloods are imported into notes and recorded on the request to the doctors. Should latest bloods not recorded then blood form should be requested on the TO Do list and patient should be informed that blood test will be needed. To monitor the TO DO list and ensure that this has all been completed before the end of the shift. Ensure that all appointments are booked from the morning surgery before the afternoons to ensure that appointments are not wasted. To liaise with district nurses, hospitals, social services and other external agencies and to document the information and pass on to the relevant parties. Any other duties appropriate to the grade requested by the practice manager, practice coordinator, doctors or nurses. Work additional hours to provide cover during holidays/staff absence and when surgeries run over. This job description is not an exhaustive list of duties and will change as the requirements of the practice develop. Any changes will be made in consultation with the post holder.