Dewislen

Operations Manager

Manylion swydd
Dyddiad hysbysebu: 04 Medi 2025
Cyflog: £50,000.0 i £60,000.0 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: Benefits
Oriau: Llawn Amser
Dyddiad cau: 04 Hydref 2025
Lleoliad: Manchester, Greater Manchester, M1 4BT
Cwmni: Hays Specialist Recruitment
Math o swydd: Parhaol
Cyfeirnod swydd: 4390678_1756994644

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Your new company
This organisation is a strategic and hands-on Operations Manager to lead a team and support with their customer journey.
Your new role
Your responsibilities include:

  • Leading daily stand-ups and managing a team
  • Overseeing the full end-to-end customer journey
  • Identifying and implementing process improvements
  • Ensuring regulatory compliance and scripts are FCA compliant
  • Monitoring team performance and producing regular reports
  • Spotting trends
  • Meeting with auditors
  • Collaborating across departments to enhance operational efficiency
  • Other ad-hoc duties required


What you'll need to succeed

  • A strong background in an insurance or regulated environment, ideally personal lines insurance
  • Proven experience in a managerial or operational leadership role
  • A track record of improving processes and driving performance
  • Strong analytical and reporting skills
  • Clear communication, adaptability, and a proactive mindset

What you'll get in return
You will receive an excellent competitive rate for a growing business, with the opportunity to work from home and a benefits package including holiday allowance, pension and more.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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