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Homeless Prevention & Assessment Officer

Job details
Posting date: 04 September 2025
Salary: £24.00 to £30.76 per hour
Additional salary information: Rate: PAYE £24.00/hr | Umbrella/Ltd £30.76/hr
Hours: Full time
Closing date: 04 October 2025
Location: Birkenhead, Merseyside
Remote working: On-site only
Company: Neway International Ltd
Job type: Temporary
Job reference: OR12411

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Summary

Neway International are seeking a Homeless Prevention & Assessment Officer to join our client based with Wirral Council.

Location: 2 Alice Square, Birkenhead, Merseyside, CH41 2YA Start Date: 15 September 2025 Hours: 36 per week Rate: PAYE £24.00/hr | Umbrella/Ltd £30.76/hr

Wirral Council is seeking a compassionate, proactive, and highly skilled Homeless Prevention & Assessment Officer to join our Supported Housing & Homelessness team. This is a vital role supporting vulnerable individuals and families to access safe, sustainable housing and prevent homelessness through tailored interventions and collaborative working.

Key Responsibilities:
Deliver timely housing advice and support in line with the Housing Act 1996, Homelessness Act 2002, and Children’s Act 1989

Identify risks of homelessness and implement preventative strategies

Liaise with internal departments and external partners (e.g. health services, landlords, probation, support providers) to secure appropriate accommodation

Support clients with complex needs including domestic violence, mental health, addiction, and safeguarding concerns

Arrange emergency and temporary accommodation with clear move-on plans

Conduct home visits and housing surgeries across the borough

Prepare court documentation and represent clients in housing-related hearings

Manage Discretionary Housing Payments and negotiate with creditors to reduce arrears

Maintain accurate records and ensure data protection compliance

Who We’re Looking For:
Essential Experience & Skills:

Proven experience in homelessness prevention and housing advice

Skilled in interviewing, negotiation, and working with vulnerable client groups

Strong understanding of housing legislation and safeguarding protocols

Ability to manage complex cases with empathy and assertiveness

Confident in IT systems and report writing

Desirable:

Knowledge of welfare reforms, court processes, and tenancy law

Experience supporting clients with domestic violence, mental health, or addiction issues

Commitment to continuous professional development

Additional Info:
Participation in out-of-hours emergency rota

Home visits required

Opportunity to make a real impact in the lives of those facing housing insecurity

If you’re ready to bring your expertise and compassion to a role that truly matters, apply now and help shape a safer, more secure future for Wirral’s residents.

Apply for this job