MRI & Ultrasound Service Co-Ordinator
| Dyddiad hysbysebu: | 03 Medi 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Medi 2025 |
| Lleoliad: | Manchester, M22 4DB |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | E0312-25-0009 |
Crynodeb
Main Duties and Responsibilities Management Support Support the day-to-day efficient and effective operational management of the defined service areas, reporting to the Quality & Operations Lead all matters affecting the delivery of core services. Work with clinical team leads within the defined service areas to support operational issues on a day-to-day basis, and ensure issues are swiftly resolved. Ensure that identified equipment issues are addressed in a timey manner to support the efficient management of sessions Facilitate effective communication between and across service areas, ensuring that communication systems are in place to support the delivery of safe and effective care to patients Develop initiatives and manage the implementation of projects to modernise services and improve facilities and working practices to meet organisational and service delivery plans. Support the development and implementation of local delivery plans that will meet service needs and are in line with agreed corporate objectives and priorities. Ensure that administration support for clinical services is delivered efficiently and effectively, reporting to the Quality & Operations Lead any issues or difficulties, and implementing steps to improve administrative support, as necessary. Be actively involved in the complaints management process in line with Organisational policy Performance Management Gather, collate and analyse performance management information for the defined service areas and escalate to the Quality & Operations Lead any targets or indicators which the service(s) are at risk of not meeting in accordance with Contractual obligations. Support month end and DM01 validation and Key Performance Indicators, escalating concerns to the Quality & Operations Lead as appropriate Suggest and agree with the Quality & Operations Lead corrective measures and actions to address identified performance issues and ensure that agreed measures are communicated to the relevant teams and implemented in full. Responsible for ensuring that day-to-day monitoring of the booking processes of the patient pathway takes place, informing the Quality & Operations Lead about any delays, obstacles and issues and actions required to resolve these. Support the Quality & Operations Lead by writing reports on key performance issues, presenting and delivering reports at relevant meetings and forums. Workforce and development Support the implementation of the Staff Survey and actively engage with the teams with the overall aim of ensuring that staff are able to contribute effectively to the achievement of objectives and targets Oversee departmental rotas where required, ensuring safe cover at all times. Escalating and liaising with management where there is a risk to this being achieved. Support the Quality & Operations Lead and HR Lead by ensuring that key workforce performance issues such sickness absence, appraisal, statutory and mandatory training, and staff engagement are given sufficient attention by clinical and support teams. Liaising with the Senior Management Team in relation to staff whose performance falls short of the required standard and which is proving detrimental to the service. Support the implementation of agreed measures to address workforce equality objectives. Service Improvement Lead specific pathway and service improvement projects, as agreed with the Quality & Operations Lead Work with clinical and administrative colleagues, to help achieve sustained improvements, including in the following areas (not an exhaustive list): - Efficiency: for example, reduction of DNAs and provider cancellations - Patient satisfaction - Financial efficiency - Patient access targets - Clinical quality Help to monitor service improvement programmes and associated work streams that support specific patient pathways. Financial and Information Management Work with the teams to ensure awareness of costs and effective use of resources. Identify cost pressures and develop/support and initiatives to support cost effectiveness Support financial processes by collating activity costings in line with performance data on a regular basis. Leadership Provide visible and competent operational management to staff within the defined service area, motivating and empowering staff to deliver high standards Support and disseminate the core values of the Organisation, listening and acting on staff and patient feedback (This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time, to ensure appropriate provision of management support across the designated teams, and this description will be subject to review in consultation with the post holder.)