Housing Options Caseworker 5275213
| Posting date: | 03 September 2025 |
|---|---|
| Salary: | £17.29 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 02 October 2025 |
| Location: | Exeter, EX1 1JN |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Exeter 5275213 |
Summary
What's involved with this role:
Housing Options Caseworker Exeter 5275213
£17.29 per hour PAYE
1-2 months initial contract
Minimum 40% on site/office presence. The candidate is expected to attend pre-arranged face to face appointments with clients at the Civic Centre offices as part of the regular working week.
The Council are seeking a dedicated Housing Officer to deliver a high-performing housing management service for Council tenants and residents in temporary accommodation.
Key accountabilities:
Build strong, proactive relationships with tenants and stakeholders.
Manage tenancies and neighbourhoods, including tackling anti-social behaviour.
Conduct regular property and neighbourhood inspections.
Support residents through tenancy management, advice, and involvement.
Work closely with colleagues, partner agencies, and residents to enhance services.
Represent the Council in legal matters where required.
Key criteria:
Relevant qualification (HNC or equivalent) or substantial proven housing experience.
Strong knowledge of housing legislation, landlord & tenant law.
Minimum 3 years’ experience in housing management with a social landlord.
Experience managing ASB cases and resolving complaints.
Excellent communication, negotiation, and organisational skills.
How to Apply
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: Exeter 5275213
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.