Senior Administrator

Dyddiad hysbysebu:	02 Medi 2025
Cyflog:	£28,407.00 i £34,581.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£28407.00 - £34581.00 a year
Oriau:	Llawn Amser
Dyddiad cau:	26 Medi 2025
Lleoliad:	Ashford, TN24 9JZ
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	A3747-25-0000

Crynodeb

Job Purpose The Senior Administrator will provide high-level administrative and organisational support to the Practice Manager, ensuring the smooth and efficient running of the practice. The role will involve leading on key areas of administration, supporting compliance with NHS requirements, supervising staff where delegated, and contributing to service improvement initiatives. Main Duties To provide day-to-day administrative support to the Practice Manger, including correspondence and document preparation. Ensure practice policies, procedures and protocols are maintained, up to date and accessible Assist in preparing reports, audits and returns for NHS England, ICB, CQC and other regulatory bodies. Support the Management team with workforce planning, rotas and staffing cover. Monitor practice contracts, service level agreements and supplier arrangements including all premises annual maintenance visits. Assist with basic financial administration such as processing invoices and supporting budget tracking. Assist in the preparation and coordination of CQC inspections, clinical governance and quality improvement programmes. Oversee the recruitment and selection of staff including contracts of employment and job descriptions. Utilise support from external agencies to ensure employment law compliance for the disciplinary and dismissal process and after discussion with Executive Manager and Partners take any legal advice necessary Ensure members of the existing staff team are aware of any changes, maintain good communication al all times with the team and foster good employee/employer relationships. Responsibility for appropriate paperwork checks for doctors/staff including DBS and occupational health checks Operational Responsibilities Assist Management team with the day to day operations of the practice, ensuring staff achieve their primary responsibilities. Ensure all staff have the appropriate level of training to enable them to carry out their roles and responsibilities effectively Responsibility for information governance in conjunction with Caldicott GP Partner Co-ordinating the procurement of practice equipment, supplies and services Responsible for ensuring that all clinical and non-clinical equipment is serviced regularly and all statutory testing within the practice is carried out Responsible for ensuring service contracts are in place and reviewed. Management of estates and facilities including health and safety and risk assessments Strategic Management and Planning Work closely with Practice manager and appropriate members of team to ensure that the practice meets all quality indicators and targets (including Quality and Outcome Framework and Care Quality Commission). Develop and maintain effective communication both within the practice and with relevant outside agencies Information Management To understand the use of the appointments system To identify IT training and to develop the use of the Xero financial software To ensure in conjunction with Management team that we are compliant with GDPR. Ensure the DSP toolkit requirements are met Oversee the digital presence and communications via the practice website, social media and SMS technology Responsible for the practice response to online feedback such as from NHS choices and Google reviews seeking advice as appropriate. Health and Safety Identifying the risks involved in work activities and undertaking such activities in a way that manages risks. Report potential risks identified Equality and Diversity The post-holder will support the equity, diversity and rights of patients, carers and colleagues to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice polices and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings and rights. Personal Development To undertake training as required including mandatory and statutory training, core skills training and ongoing development. To strive to maintain quality within the practice and to alert management to issues of quality or risk. To effectively manage own time, workload and resources To participate in practice appraisal scheme To attend education and other meetings as required To recognise and understand the roles and responsibilities of the whole primary care health team To keep up to date with healthcare information and new healthcare policies and changes