Housing Officer
| Dyddiad hysbysebu: | 01 Medi 2025 |
|---|---|
| Cyflog: | £37,000.0 i £38,000.0 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Competitive inc Car Allowance |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 08 Medi 2025 |
| Lleoliad: | Northwich, Cheshire, CW9 5JQ |
| Cwmni: | Hays Specialist Recruitment |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 4719940_1756721303 |
Crynodeb
We've got an exciting opportunity to recruit an experienced Housing Officer in the Northwich area on a permanent contract. This is a full-time, 35 hour per week role with the opportunity of hybrid working, but will be required to visit your patch a minimum of 2 x per week.
Our client is looking for a proactive and people-focused individual to play a key role in delivering high-quality housing and tenancy management services to their customers, ensuring tenancies remain well-managed, communities are supported and properties are maintained to a high-standard.
Your new role
- Be a visible presence within the community, acting as the first point of contact for customers to respond to any general queries or complaints
- Responding to and investigating reports of anti-social behaviour and other tenancy breaches, using a range of legal remedies to tackle issues using a multi-agency approach, preparing legal cases and representing in court where required
- Support customers with tenancy-related queries, including rent, repairs, sustainment
- Overseeing voids, lettings, allocations, sign-ups and all other tenancy-management related matters including mutual exchanges, successions and terminations
- Promote resident engagement and community initiatives
- Ensure compliance with housing legislation and organisational policies
What you'll need to succeed
- Strong background in a customer-facing housing management position with experience of managing your own ASB cases through to resolution and legal proceedings
- A good knowledge of housing legislation, tenancy management and best practice
- Strong interpersonal and communication skills
- Ability to manage a busy workload and prioritise effectively
- Driving licence with access to own vehicle and valid business insurance
What you'll get in return
- Competitive salary and car allowance with pension scheme
- Generous annual leave entitlement
- Hybrid working arrangements
- Ongoing training and development opportunities
- A supportive and inclusive working environment
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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