Field Service Engineer
| Dyddiad hysbysebu: | 01 Medi 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 01 Hydref 2025 |
| Lleoliad: | DT11 7TE |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Talent Finder |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | HFSBM-001-22254 |
Crynodeb
Field Service Engineer | Various locations across the South West and South Wales depots | Full Time, Permanent | Competitive Salary
Our client is a family-owned and owner-managed JCB Dealership. They attribute their success to a company policy focused on providing world-class service through the mindset of “Growing their business by delighting their customers.” Through their specialist sales, parts, and service teams, they have been proudly supplying and maintaining JCB machinery for over 40 years. With a network of 7 depots across the South West and South Wales territory, their customers benefit from localised knowledge. Our client values every customer, from Owner Operators to National Accounts.
They are offering an opportunity to work within a profitable family-run business that represents one of the strongest brands in its industry. They pride themselves on supporting internal progression, which leads to promotional opportunities and high levels of staff retention. As a forward-thinking business, they have strategic expansion plans in place.
Their team of engineers are the ‘heartbeat of their business’ and take pride in the team camaraderie they create while delivering first-class service to their customers.
As part of their growth strategy, they are looking for skilled engineers to join their family business, representing the leading brand, JCB. They seek independent and confident individuals with a strong background in heavy Plant, electrics, diagnostics and hydraulics.
Are you the right person for the job?
• Relevant experience and qualifications, e.g. City and Guild, NVQ Level 3 qualifications or equivalent to or greater than
• Experience in construction plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment
• Good IT Skills
• Knowledge and experience of a variety of machinery, ideally in the construction or agricultural industry
• Ability to interact with customers and develop/build a relationship that ultimately delivers a positively, satisfying and professional experience
• Ability to deliver excellent communication both internally and externally to allow planning and continued work to be effectively completed
• Ability to set timescales to own tasks to enable completion of duties and to ensure all tasks are carried out with a level of urgency and within a timely manner, whilst not compromising safety
• Present a professional image at all times
• Must carry a full driving licence as well have the ability to operate machinery on site for testing purposes (training can be given to the right candidate)
What will your role look like?
• Service, repair, and maintain JCB and other plant equipment to the manufacturer's specifications and to ensure machine reliability and safety
• Have a keen eye for detail, reporting machine defects and upselling the services provided wherever possible. This also comes with financial benefits for the candidate, for all opportunities created
• Successfully diagnose and rectify electrical, hydraulic, powertrain and various other faults prior to initiating and completing a repair
• Operate JCB’s ‘Service Master’ diagnostic software via a laptop computer (training will be given)
• Complete a detailed report of work completed, along with supporting photographs and all allocated times via company in-house Service Manager personal tablet system
• Complete risk assessments in line with company health and safety policy and ensure safe working practices are in place at all times
• Accurately ordering parts with the parts department
• Working closely with the service department and management team
• Any other duties as deemed necessary to fulfil the role
What can you expect in return?
• Competitive Salary
• Overtime
• Tool Allowance
• Life Assurance 3x basic salary
• Employee Assistance Programme (EAP) to include: Legal, Mental
• Health and Medical Support, which is accessible through a personalised app
• Health Cash Plan to support you with the costs of healthcare
• Occupational Health Provision to support your health and wellbeing
• 23 days holiday + Bank Holidays
• Flexible Additional Holiday
• Company Pension Scheme
Growth Opportunities
• Their in-house trainer is dedicated to training and developing their team of engineers
• Opportunity to work with the market-leading JCB Livelink telematics system
• Exposure to JCB’s developing range of electric machines
• Involvement with JCB’s pioneering hydrogen engines for the future
• Training provided at JCB World Headquarters
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
Your data will be handled in line with GDPR