Housing Options Assistant
| Dyddiad hysbysebu: | 01 Medi 2025 |
|---|---|
| Cyflog: | £26,824 i £28,598 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 07 Medi 2025 |
| Lleoliad: | Loughborough, Leicestershire |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 1 diwrnod yr wythnos |
| Cwmni: | Charnwood Borough Council |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | H434 |
Crynodeb
Fixed Term Contract to 31st March 2026
Charnwood Borough Council in Leicestershire is searching for the latest member of #TeamCBC! We are looking for a passionate individual who is customer-focused, a team player, and wants to help improve our local communities in Charnwood.
We are seeking a dedicated and enthusiastic Housing Options Assistant to join our Housing Needs Team. The successful candidate will play a crucial role in providing support and assistance to individuals and families seeking housing solutions. This is a fantastic opportunity to make a significant impact on the lives of Charnwood residents by helping to prevent homelessness and ensure access to suitable housing.
Housing Options Assistant Key Responsibilities:
Provide frontline support and advice to individuals and families experiencing housing difficulties.
Assist in conducting initial assessments to determine housing needs and eligibility for assistance.
Support the Housing Options team in developing and implementing housing plans tailored to the needs of service users.
Help clients understand their housing rights and responsibilities.
Provide administrative support, including data entry, handling correspondence, and managing appointments.
Housing Options Assistant Key Skills and Competencies:
Strong ability to prioritise tasks, manage time efficiently, and meet deadlines.
Proactive approach to identifying issues and finding practical solutions.
Ability to work collaboratively within a team environment and support colleagues.
Sensitive and compassionate approach to dealing with vulnerable individuals and families.
For further information about the role please contact Esther Parkinson, Housing Options Team Leader, email: esther.parkinson@charnwood.gov.uk.
What We Offer:
Generous Annual Leave: Between 35.5 and 40.5 days (NJC) of leave
Professional Development: Opportunities for professional development linked to many roles.
Pension Scheme: Access to the Local Government Pension Scheme.
Free Parking: Available for all employees.
About the Council:
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people. We offer a range of services, from refuse and recycling collections to the operation of a theatre and historic markets. Our services are built on our values: Pride in Charnwood, Customer Focused, and Working Together.
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award. We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
About Charnwood:
We are proud of our borough, which is a great place to live, work, visit, and invest in. Charnwood boasts breathtaking landscapes, historic markets, and a diverse community. At the heart of Charnwood is Loughborough, home to a world-class university and the only major bell foundry in the UK.
Find out more about this role and who we are by visiting www.charnwood.gov.uk/jobs
No Agencies please.
Charnwood Borough Council in Leicestershire is searching for the latest member of #TeamCBC! We are looking for a passionate individual who is customer-focused, a team player, and wants to help improve our local communities in Charnwood.
We are seeking a dedicated and enthusiastic Housing Options Assistant to join our Housing Needs Team. The successful candidate will play a crucial role in providing support and assistance to individuals and families seeking housing solutions. This is a fantastic opportunity to make a significant impact on the lives of Charnwood residents by helping to prevent homelessness and ensure access to suitable housing.
Housing Options Assistant Key Responsibilities:
Provide frontline support and advice to individuals and families experiencing housing difficulties.
Assist in conducting initial assessments to determine housing needs and eligibility for assistance.
Support the Housing Options team in developing and implementing housing plans tailored to the needs of service users.
Help clients understand their housing rights and responsibilities.
Provide administrative support, including data entry, handling correspondence, and managing appointments.
Housing Options Assistant Key Skills and Competencies:
Strong ability to prioritise tasks, manage time efficiently, and meet deadlines.
Proactive approach to identifying issues and finding practical solutions.
Ability to work collaboratively within a team environment and support colleagues.
Sensitive and compassionate approach to dealing with vulnerable individuals and families.
For further information about the role please contact Esther Parkinson, Housing Options Team Leader, email: esther.parkinson@charnwood.gov.uk.
What We Offer:
Generous Annual Leave: Between 35.5 and 40.5 days (NJC) of leave
Professional Development: Opportunities for professional development linked to many roles.
Pension Scheme: Access to the Local Government Pension Scheme.
Free Parking: Available for all employees.
About the Council:
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people. We offer a range of services, from refuse and recycling collections to the operation of a theatre and historic markets. Our services are built on our values: Pride in Charnwood, Customer Focused, and Working Together.
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award. We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
About Charnwood:
We are proud of our borough, which is a great place to live, work, visit, and invest in. Charnwood boasts breathtaking landscapes, historic markets, and a diverse community. At the heart of Charnwood is Loughborough, home to a world-class university and the only major bell foundry in the UK.
Find out more about this role and who we are by visiting www.charnwood.gov.uk/jobs
No Agencies please.