Receptionist
| Posting date: | 29 August 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 28 September 2025 |
| Location: | London, UK |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 147875 |
Summary
Receptionist
Location: London, EC4M 9A
Hours of work: 40
Contract Type: Permanent
We are looking for a friendly and professional Receptionist to provide first-class service in a vibrant office environment.
You will be responsible for meet-and-greet duties, issuing passes, and being the main point of contact for visitor and colleague requests.
Job Description
Footfall varies depending on the day, with occasional events hosting up to 150 people, where you may be required to manage the pass table.
On quieter days, the office may see around 70 people. The role offers excellent progression opportunities, as previous receptionists have moved into operational roles.
This is a fantastic opportunity to work in a welcoming, well-loved office with a lively team, monthly socials, and the chance to contribute to a positive workplace experience.
Key Responsibilities
Greet and welcome all visitors, providing a professional first-class reception experience.
Manage visitor access and issue passes, including for events with high footfall.
Act as the first point of contact for visitor and staff requests, including ad-hoc support.
Assist with event setup, including managing reception tables and coordinating visitor flow.
Maintain a professional and tidy reception area at all times.
Support the hospitality team with on-site coordination, e.g., food or refreshments for events.
Communicate effectively with internal staff and visitors to ensure smooth operations.
Professional and Personal Competencies/Qualifications
Bubbly, personable, and approachable personality.
Excellent PC skills with experience in Word & Excel
Strong interpersonal and communication skills.
Ability to create positive first impressions and build rapport quickly.
Confident and professional demeanour in a front-of-house environment.
Friendly, engaging, and customer-focused attitude.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: London, EC4M 9A
Hours of work: 40
Contract Type: Permanent
We are looking for a friendly and professional Receptionist to provide first-class service in a vibrant office environment.
You will be responsible for meet-and-greet duties, issuing passes, and being the main point of contact for visitor and colleague requests.
Job Description
Footfall varies depending on the day, with occasional events hosting up to 150 people, where you may be required to manage the pass table.
On quieter days, the office may see around 70 people. The role offers excellent progression opportunities, as previous receptionists have moved into operational roles.
This is a fantastic opportunity to work in a welcoming, well-loved office with a lively team, monthly socials, and the chance to contribute to a positive workplace experience.
Key Responsibilities
Greet and welcome all visitors, providing a professional first-class reception experience.
Manage visitor access and issue passes, including for events with high footfall.
Act as the first point of contact for visitor and staff requests, including ad-hoc support.
Assist with event setup, including managing reception tables and coordinating visitor flow.
Maintain a professional and tidy reception area at all times.
Support the hospitality team with on-site coordination, e.g., food or refreshments for events.
Communicate effectively with internal staff and visitors to ensure smooth operations.
Professional and Personal Competencies/Qualifications
Bubbly, personable, and approachable personality.
Excellent PC skills with experience in Word & Excel
Strong interpersonal and communication skills.
Ability to create positive first impressions and build rapport quickly.
Confident and professional demeanour in a front-of-house environment.
Friendly, engaging, and customer-focused attitude.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.