Parking and CCTV Admin Technician 5275043
| Dyddiad hysbysebu: | 29 Awst 2025 |
|---|---|
| Cyflog: | £13.90 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | per hour PAYE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Medi 2025 |
| Lleoliad: | Nuneaton, Warwickshire, CV11 5AA |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | Nuneaton 5275043 |
Crynodeb
What's involved with this role:
Job Title: Parking and CCTV Admin Technician
Ref: Nuneaton 5275043
Role length: Anticipated 1 - 2 months
Location: Nuneaton, Warwickshire
Working arrangements: Hours are part time for 22.20 hours per week, preferably over 3 days
The role:
We are looking for a customer-focussed and experienced Parking and CCTV Admin Technician to provide administrative, clerical and project management support to the Parking Services and CCTV Manager for all car park and CCTV related functions.
Working with the Director, team managers and supervisors within the Operations Directorate, you will ensure the group achieves excellence in its services to its customers, both internally and externally.
Key responsibilities:
Carry out administrative and clerical tasks and handle queries related to Parking and CCTV operations
Support the delivery and administration of Parking and CCTV projects
Process payments received via internet, post, or other available methods
Update and maintain Penalty Charge records on the Chipside system, including scanning documents and allocating images to cases
Order and maintain stationery supplies (e.g. PCNs, machine tickets, DVDs, Data Protection forms) via E-Buy or similar systems
Investigate and respond to formal representations against PCNs, considering any mitigating circumstances
Administer Level 1 Car User permits and car park season tickets
Monitor CCTV and Civil Enforcement Officer rotas to ensure adequate cover, liaising with contractors and escalating issues as needed
Handle public enquiries via phone, letter, email or in person on any parking or CCTV-related matter
Identify and log any irregularities in PCN issuance and notify the Parking Services & CCTV Manager
Liaise with DVLA, Traffic Enforcement Centre, Traffic Penalty Tribunal, and Enforcement Agents regarding PCN administration and debt recovery
Use IT systems (e.g. Metric Alert/Aslan, Chipside, Designa, Synectics Stats) to accurately record and manage data
Produce reports and management information from IT systems as required
Maintain filing and correspondence systems within the team
Record and reconcile cash collected from car park machines with audit tickets and banking receipts
Ensure reception desk cover is provided during business hours
What the client is looking for:
GCSE (A-C) or equivalent in Maths and English
A relevant car parking qualification or willingness to work towards
Administrative experience in an office environment
Experience of dealing with people and contractors face-to-face in difficult situations
Proficient IT skills
Experience of assisting with projects
Excellent verbal and written communication skills
Ability to deal tactfully and helpfully with the public in stressful situations
How to Apply:
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: Nuneaton 5275043
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.