CRDC UK Network Operational Program Manager | University Hospitals of Leicester NHS Trust

Dyddiad hysbysebu:	28 Awst 2025
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	£55,690 - £62,682 per annum / pro rota for part time hours
Oriau:	Llawn Amser
Dyddiad cau:	27 Medi 2025
Lleoliad:	Leicester, LE5 4PW
Cwmni:	University Hospitals of Leicester
Math o swydd:	Parhaol
Cyfeirnod swydd:	7431953/358-7431953-COR

Crynodeb

This is an exciting opportunity to impact the international and national landscape of commercial clinical trials, transform and supercharge the way UK deliver commercial research.

A Commercial Research Delivery Centre (CRDC) Network is being established to coordinate activities across a UK network of CRDCs, providing national leadership, alignment and strategic engagement, and enhancing the capacity and efficiency of commercial research delivery across the centres.

It will be hosted and led by Leicester Hospitals NHS Trust.

You will join us as at the beginning as we establish this UK-leading, person-centred Network, ensuring equitable access, diverse recruitment, and efficient, gold-standard, aligned trial delivery. We will prioritise improving NHS and patient access to trials and accelerating approval of innovations, working closely with the devolved nations and existing national NIHR and commercial clinical trials infrastructure.

The Operational Program Manager will lead Operational Services, Data, Activity & Performance and Workforce Development themes transforming Network targets into actionable plans and delivering operational support across CRDC UK Network (managing own project workload).

You will be pivotal to the optimisation of commercial trial methods to reduce study set-up and delivery times, and harmonisation of data (coding and systems), including UK-wide alignment.

**interviews to take place at the beginning of October 2025 (exact date to be confirmed)














You will lead, coordinate and deliver operational activities across the CDRC Network as part of the Network Operational Management Team, working closely with the Strategic and Inclusion-Engagement Program Managers and oversee operational aspects to ensure CRDC UK Network objectives are met.

Network activities will be organised into nine Themes overseen by a matrix of CRDC Directors and specialists drawn from the Network. Activities will be led and coordinated by the Network Operational Management Team led by the Network Operational Director.

Although predominantly remote working, it is anticipated that the postholder will travel to the Network host and CRDC sites (or their partner institutions), and regular travel to Network in-person meetings will be expected and supported.



Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

This role will also serve as an external representative for the CRDC UK Network in all operational-related activities, driving operational initiatives and ensuring high-quality and consistent operations across the Network.

KEY RESULT AREAS

Operational & Performance Management
• Coordinate the Network Operational Team, responsible for delivery oversight, performance management and cross-Network collaboration.
• Facilitate and coordinate working groups to deliver cross-CRDC Network theme activities for Operational Services, Data, Activity & Performance, and Skills, Training and Workforce Development.
• Plan and organise networks services and facilities that support the delivery of CRDC site targets for commercial research, as described in the CRDC UK Network strategy. This will involve liaison with the Network Operational Director, Strategic and Inclusion-Engagement Program Managers, CRDC site leads and delegates, and delivery teams across the UK.
• Management oversight of CRDC UK Network budgets and accounts effectively and flexibly, in liaison with the CRDC UK Network Finance Manager to control all related expenditure to ensure delivery of commitments to support the CRDC UK Networks business plan and infrastructure needs, while ensuring that all financial transactions conform to Financial Regulations. This will require an appreciation of longer-term issues and periodically a review of financial procedures to ensure both effectiveness and efficiency in all areas of financial management.
• Work collaboratively with the Network Operational Director in such a way that the business plans are fulfilled and that there is adherence to the budget, quality and governance frameworks for research and finance and other performance targets.
• Work with the UHL Corporate R&I office on centralised processes such as study/recruitment data, performance monitoring and management, management systems and tools.
• Oversee Network Key Performance Indicator (KPI) data collection and prepare annual reports for agencies including the statutory reporting to the NIHR.
• Use analytical skills to compare and interpret complex data and information to inform decision making.
• Work in partnership and in parallel with the NIHR infrastructure at network sites nationally and with infrastructure co-ordinating centres to ensure that infrastructure objectives are met collaboratively; this will require joint utilisation of resource, joint planning and joint measurement of KPIs.
• Ensure management protocols, process and monitoring arrangements are in place so that the quality of the service and performance relative to targets / plans objectives / can be monitored and corrective action taken.
• Lead on complaints recording procedures for the CRDC UK Network and liaise with appropriate officers in the host trust to respond and resolve any complaints.
• Ensure that the most efficient use is made of existing available resources and maximise opportunities within the network for income generation, both internally and externally.
• Act as a role model and teacher, providing mentorship and support and demonstrate exemplary practice to all members of the network team.
• Ensure effective interaction with personnel services regarding Network staffing issues associated with performance, recruitment and retention of all staff and effective maintenance of departmental staff records.

Health & Safety and Security

· Maintain and develop an environment and culture that improves health, safety and security.

Regularly assesses risks to health, safety and security using the results to promote and improve practice.

· Supports a psychologically safe culture in which individuals feel able to report incidents and that learning takes place from all incidents and complaints.

Equality, Diversity and Inclusion
• Support implementation and delivery of the Network EDI Strategy in collaboration with the Inclusion-Engagement Program Manager, Network’s Research Inclusion leads and individual CRDCs strategies.
• Making research more diverse is critical to addressing persistent health inequalities. The CRDC UK Network will work with and support national priorities, and support CRDCs to deliver research in more diverse and under-served populations,
• The post holder will ensure that, wherever possible, research is delivered where the patients with the greatest need are located. This means increasing the capacity and confidence to deliver research in areas with the highest disease burdens and levels of deprivation. By boosting capacity and actively reaching out to engage more diverse communities, through trusted channels, the network can ensure it better serves the healthcare needs of our communities in all locations nationals.


This advert closes on Friday 26 Sep 2025