Administrator | Oxleas NHS Foundation Trust
| Posting date: | 27 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £29,651 - £31,312 pa inc |
| Hours: | Full time |
| Closing date: | 27 September 2025 |
| Location: | Sidcup, DA14 6LT |
| Company: | Oxleas NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7439909/277-7439909-CMH |
Summary
The Administrator for the ADHD Referral Service plays a vital role in supporting the smooth operation of the service. Based at Queen Mary’s Hospital, Sidcup, the post holder is responsible for managing referrals, coordinating appointments, and providing administrative support to the clinical team. This Band 3 role contributes directly to Oxleas NHS Foundation Trust’s commitment to delivering timely, patient-centred care for individuals with neurodevelopmental needs. The administrator acts as a key point of contact for service users, carers, and professionals, ensuring efficient communication and accurate data management. The role requires strong organisational skills, attention to detail, and the ability to work independently within defined procedures. It is a non-clinical position but essential to enabling clinical service delivery.
• Receive, log, and process ADHD referrals from various sources, ensuring completeness and eligibility.
• Provide daily administrative support to the ADHD clinical team, including preparing correspondence and managing diaries.
• Act as the first point of contact for service users, carers, and professionals, responding to enquiries professionally.
• Use NHS systems (e.g., Rio, EMIS, eRS) to manage patient data and support audits and performance reporting.
• Participate in team meetings and contribute to service improvement initiatives.
• Maintain accurate records and ensure compliance with GDPR and confidentiality policies.
• Support rota coordination and assist with recruitment-related admin tasks.
• May be involved in identifying and reporting non-clinical risks and supporting informal mentoring of new staff.
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
• We’re Kind
• We’re Fair
• We Listen
• We Care
• Ensure efficient referral processing and appointment scheduling to support timely patient care.
• Maintain accurate and secure records using NHS systems and Microsoft Office tools.
• Communicate effectively with service users, carers, and professionals, demonstrating empathy and professionalism.
• Prioritise tasks independently while escalating complex issues appropriately.
• Contribute to service performance by supporting audits, data collection, and reporting.
• Uphold Trust policies on confidentiality, safeguarding, infection control, and equality.
• Support service continuity during staff absences or peak periods.
• Promote Oxleas NHS values—Kindness, Fairness, Listening, and Caring—in all interactions and duties.
This advert closes on Thursday 4 Sep 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.