Hostel Support Officer 5272767
| Dyddiad hysbysebu: | 28 Awst 2025 |
|---|---|
| Cyflog: | £16.00 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | per hour PAYE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 26 Medi 2025 |
| Lleoliad: | Portsmouth, Hampshire, PO1 2AL |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | Portsmouth 5272767 |
Crynodeb
What's involved with this role:
JOB TITLE: Hostel Support Officer
REF: Portsmouth 5272767
Pay rate: £16.00 per hour PAYE
Contract Type: Temporary, Anticipated 2 months
Working Arrangement: Work flexibly at times that meet the needs of the client group. This will include some early mornings, evenings, weekends and Bank Holiday work.
Basic DBS needed
The role:
On behalf of a local council, we are seeking a Hostel Support Officer. This role is based in the community within Portsmouth and forms part of the crucial frontline services available to those rough sleeping.
You will be part of a small team which will provide the Rough Sleeping Outreach service within the city. The team will manage a caseload of clients who are known to be sleeping rough in Portsmouth. These cases are likely to require a range of interventions as part of a tailored package of support which could include assisting with benefit claims, GP registrations, exploring housing options and engaging in recovery support for addiction.
Key Responsibilities:
Develop positive and trusting relationships with rough sleeping clients, supporting them to identify and access appropriate services.
Respond to referrals from internal and external agencies, members of the public, the Street Link app and to rough sleepers who self-present to the service
Build positive working relationships with partner agencies and will be able to evidence excellent multi-agency working to ensure best outcomes for the service users you support.
Promote the health, safety and wellbeing of both your colleagues and the service users you support, ensuring that any identified risks or safeguarding concerns are acted upon promptly and in accordance with service policies and procedures.
Making and keeping accurate client records on a database and capturing information to enable data performance monitoring. You will also need to keep up to date with changes in policies and procedures, both sharing and following good practice.
What the client is looking for:
Previous experience of effectively managing a caseload and be able to assess and work with the holistic needs of a rough sleeping client.
Experience of acting as a lead professional when required and contribute to multi agency rough sleeping meetings.
Compassionate, resilient, and committed to supporting those experiencing homelessness
Experienced in caseload management and working with people with multiple and complex needs
Able to demonstrate strong partnership working and communication skills
Confident in setting boundaries, while remaining approachable and supportive
Organised, with the ability to keep clear records and follow procedures
How to Apply
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
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Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: Portsmouth 5272767
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
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