Licensing Casework Officer
| Dyddiad hysbysebu: | 27 Awst 2025 |
|---|---|
| Cyflog: | £25,159 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Medi 2025 |
| Lleoliad: | Leeds |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 423655/1 |
Crynodeb
Could you thrive in a fast-paced and dynamic work environment?
Are you exceptionally well-organised with an eye for detail?
If so, we’d love to hear from you!
The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.
We’re working hard to:
- make roads safer
- improve services for our customers
- make road transport greener and healthier
- harness the potential of technology and data
- grow and level up the economy
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
- Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below!
Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers
The Licensing Casework Officer works within the Office of the Traffic Commissioner (OTC).
The Traffic Commissioners (TC) and NI Regulator have varying responsibility for the licensing and regulation of GB based operators of heavy and light goods vehicles involved in international transport, buses, and coaches (public service vehicles) and of those who drive them, the registration of local bus services, adjudication of appeals against the impounding of vehicles operated without a valid operator’s license and other functions.
The role holder will work as part of a team to process new and variation applications for goods vehicle (HGV) and public passenger vehicles (PSV) operator licences and bus registrations on behalf of the Traffic Commissioner/ NI Regulator.
The role holder will accurately record data provided on application forms and managing a caseload that will have competing deadlines and tasks. They will need to ensure that all necessary information has been received to enable the processing of the applications, within legislative requirements and in line with the guidelines set by the Traffic Commissioner. They will provide help and advice to applicants, where required.
Your responsibilities will include, but aren’t limited to:
- Responsible for the day-to-day processing of applications for new or variations for HGV or PSV operators’ licences and bus registrations working on behalf of the TC/ NI Regulator.
- Responsible for the accurate input of data inputting ensuring quality provision of an operator licensing, registration, and regulation service for and on behalf of the traffic commissioners.
- Act as the first point of contact for customer/operator enquiries offering advice and assistance where possible.
- Execute own responsibilities effectively and in line with DVSA policies and processes, ensuring that daily tasks and activities are delivered against agreed objectives.
- Liaise with relevant internal and external departments to ensure that internal and external customer needs are met and that these requirements are fully communicated throughout the business.
For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd