Senior Business Analyst
| Dyddiad hysbysebu: | 27 Awst 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 26 Medi 2025 |
| Lleoliad: | Bedford, MK42 9AP |
| Cwmni: | Reed Talent Solutions |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | MaPS00939-341290 |
Crynodeb
Senior Business Analyst
£63,000 per annum
Bedford
Permanent
Hybrid Working
The Senior Business Analyst role is based on the Government Digital and Data Profession Capability Framework and is a key resource in agile teams at MaPS, supporting the day-to-day business analysis required for successful and value-driven product delivery.
You will be responsible for supporting the product delivery team and working closely with the Product Owner, technical experts and other enabling functions to ensure we find the right solutions to meet our customer, technical and business objectives.
Deliverables include creating and managing requirements written as user stories or tickets for technical delivery, process flows, options papers, solution documents, business cases, proposals, and feasibility assessments. You will be responsible for developing and supporting key stakeholder relationships with a high degree of collaboration, as well as working independently. You will be curious and seek to become expert in the project or programme you are working in. You will contribute to developing the BA Community and share best practice with the Tech and Change community at MaPS.
Role Overview
The Senior Business Analyst will report directly to Lead Business Analyst. In this role, you will be responsible for:
Key Responsibilities:
- Identify and elaborate user and business needs to enable effective design, development and testing of services and business change
- Ensure new products and services meet business and user needs, and are aligned with organisational goals
- Analyse and understand a business problem or opportunity
- Identify areas for improvement, explore feasible options, analyse the effects of change and define success measures
- Support decision-making related to prioritisation and minimum viable product by using analysis led insights
- Understand any business and policy constraints that need to be considered, and assess the implications
You will need to demonstrate the following skills and experience.
To excel in this role, you will need to demonstrate:
- Agile working. Identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. Help the team to decide the best approach. Help teams to manage and visualise outcomes, prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope.
- Business analysis. Advise on the approach to identify, investigate, analyse and communicate complex business problems and opportunities within a project or programme of work. Inform tactical decision making and help to define longer-term strategic plans. Recommend the approach to options analysis, feasibility assessment and operations, and can quantify potential business benefits. Ensure the proposed solution aligns with business goals and objectives, and business and user needs, and achieves the required outcomes and expected benefits.
- Business modelling. Lead on the modelling of processes, systems and data at varying levels of detail or complexity across a project or programme. Manage the effects of proposed changes.
- Business process improvement. Identify opportunities to improve business performance, within a project or programme. Lead the analysis, identification, design, prioritisation and implementation of process and business changes to improve business operations and services within a project or programme. Assess the feasibility of changes and recommend new approaches. Support the implementation of proposed business improvements.
- Business process testing. Lead on the application of business analysis and evaluation skills to support the design, execution and assessment of business process tests and usability evaluations within a project or programme of work.
- Methods and tools. Build capability in methods and tools, ensuring they are adopted consistently and used effectively.
- Requirements definition and management. Advise on the approach to requirements management within a project or programme. Co-ordinate and review the prioritisation of requirements and engage in the negotiation of solutions to help meet programme objectives in collaboration with Product Owners.
- Stakeholder relationship management (business analysis). Lead on communicating with stakeholders, clarifying needs and commitments through consultation and consideration of consequences while focusing on user and business needs. Develop or apply communication strategies to build relationships, using informal and formal channels to engage with stakeholders at all levels and resolving conflict where required.
- Systems analysis. lead the identification and analysis of IT system capabilities, developing models and system requirements. Use systems analysis to support a deeper understanding of how processes and systems work, and to identify gaps. Work with other digital professionals to design and develop system and user interfaces, identify gaps in functionality and assess the effect of proposed software changes on users or the organisation.
- Testing (business analysis). recommend the value of testing and apply the relevant tools and techniques to ensure test validity. Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop functionality. Review prototypes, test plans and test outcome reporting.
About Us
The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.
At the heart of the Money and Pensions Service are our values – caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people to come and work for us, but we need people who align themselves with our values:
- Caring
We care about our colleagues and the people whose lives we are here to transform. - Connecting
We will transform lives through our ability to make positive connections. - Transforming
We are committed to transforming lives and making a positive societal impact.
Our Inclusive Working Environment
By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to “bring their whole selves to work.”
Our colleague and ally networks encompass LGBTQ+, neurodiversity, women’s health, men’s health, ethnicity, and diversity.
What We Offer
- Generous Annual Leave – 30 days plus Bank Holidays
- Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
- Interest-free loan for season tickets for buses and trains
- Cycle to work Scheme
- Subsidised eye tests & flu jabs
- Life assurance scheme
- Give as you earn scheme
- Employee assistance programme (EAP)
- PAM Assist and PAM Life scheme (Wellbeing)
- Enhanced family and sick pay
- Paid volunteering (2 days a year)
- Recognition Scheme
- Discounts portal to numerous retailers
Flexible Working
At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
Career Development
In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process.
Reserve List
If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.
Application Process
The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: recruitment@maps.org.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.
Job Reference: MaPS00794
Close Date: 10/09/2025
Application Process
The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: recruitment@maps.org.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.
Job Reference: MaPS00794
Close Date: 10/09/2025
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