Health Care Assistant (Inpatient Unit)

Dyddiad hysbysebu:	27 Awst 2025
Cyflog:	£12.88 yr awr
Gwybodaeth ychwanegol am y cyflog:	£12.88 an hour
Oriau:	Llawn Amser
Dyddiad cau:	14 Medi 2025
Lleoliad:	Burnley, BB10 2LW
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	B0044-25-0005

Crynodeb

Job Description Job Title: Healthcare Assistant Reports To: Inpatients Team Leader Main Responsibilities: To work as part of a team assisting to provide high quality care to people with palliative care needs, their families and carers. CORE TASKS: Clinical Ensure that Hospice policies, procedures and standards are adhered to at all times, with particular regard to those concerning confidentiality, information governance, health and safety and infection control. Work alone and with nursing colleagues to deliver individualised, quality and skilled nursing care to patients and their carers; reporting and documenting changes in condition to an appropriate health care colleague, to enable -re-assessment and adaption of care according to changes identified. To effectively prioritise and plan workload according to individual need, and in partnership with others in the team and the multi-disciplinary teams. The post holder will be expected to work autonomously with a defined work load, assessing and evaluating individual needs, with supervision from registered nurses. To implement and review patient care plans according to Hospice policies and procedures To provide family and bereavement support to relatives/ carers, demonstrating a positive and realistic attitude towards people facing a life limiting diagnosis To communicate effectively and work collaboratively with members of the multidisciplinary team (MDT) ensuring the delivery of coordinated service and the maintenance of positive inter-personal working relationships with all members of the MDT. Deal with questions, concerns and complaints from patients, their families and carers as appropriate according to Hospice Policies and Procedures. To maintain up to date accurate patient records, in accordance with Hospice Policy, procedures and guidelines Maintain the effective health and safety procedures that have been implemented, and that any risks to patients/staff safety are highlighted for action. Maintain infection control measures that are implemented, ensuring that any risk associated with the prevention and control of infections are reported immediately to a senior colleague Record and report all accidents, complaints and untoward incidents according to Hospice policies and procedures. To utilise IT skills, including use of Microsoft Office, E-Roster, internet, email and inputting onto the Hospice patient data base (EMIS) Communication Skills Foster good working relationships and effectively communicate and work collaboratively with members of the multidisciplinary team (MDT) ensuring the continued delivery of a coordinated service and the maintenance of positive interpersonal working relationships with all members of the MDT. Give clear, concise reports on patients progress and concerns to the multidisciplinary team, and facilitate others to do so. Communicate information to distressed, bereaved people in a sensitive manner Be able to communicate effectively with people exhibiting challenging behaviours, ensuring they are respected but expectations are made as clear as possible Manage complaints in a sensitive manner, ensuring that Hospice policy and procedure is adhered to Ensure accurate, contemporaneous documentation of patient care, both personally and by others using electronic systems. Identify problems in communication with both the Hospice and in dealings with external agencies, reporting these to the appropriate Health Care Professional promptly. Advocate for patients and service users, ensuring their views are known to the team including in the case of Advanced Care Planning, and occasions where care is declined. Work in accordance with Hospice Policies to ensure that confidentiality is maintained at all times Personal and People Development/ Education To maintain and continue own professional development, appropriate to your role and continued future development. Attend and complete organisational Mandatory Training as required. Quality and Service Improvement To participate in Hospice based Education and audit where applicable, relate to Service Outcome measures and effectiveness Collaborate with other members of the multidisciplinary team in the delivery of high standards of effective health care within best practice guidelines. Maintain accurate, legible records In support of the Inpatient & Hospice at Home Manager, Team Leaders and senior colleagues, contribute to the identification of practices that could improve service delivery outcomes through involvement with audit, research, evaluation, education/ training, user involvement,. Encourage others to submit their ideas for Service improvement, and raise concerns regarding quality and risk. Take an active role in unit meetings, highlighting areas requiring quality improvement Health and Safety and Security Identify risks as they arise, and carry out risk assessments, taking immediate remedial action as required and updating risk assessments regularly, with the support of appropriate Health care colleagues. Recognise risk as covering all aspects of the Hospice, including patient welfare and care, facilities and estate and finances. Be familiar with and support implementation of safeguarding policies, the Mental Capacity Act and Deprivation of Liberty safeguards. Help to promote an environment that supports infection prevention and control policies and procedures Governance Ensure the effective utilisation of the Hospices computer based patient record system Ensure that Hospice Policies, procedures and standards are adhered to at all times with particular regard to those concerning confidentiality, information governance, health and safety, prevention and control of infection, and medicine management This document is intended to convey and outline of the post and the post-holders responsibilities. It will be reviewed on an annual basis.