Post-diagnostic Support Worker | South West London and St George's Mental Health NHS Trust
| Posting date: | 27 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £33,094 - £36,195 per annum inclusive of inner London HCAS |
| Hours: | Full time |
| Closing date: | 26 September 2025 |
| Location: | London, SW17 0YF |
| Company: | South West London and St Georges Mental Health Trust |
| Job type: | Contract |
| Job reference: | 7442678/294-MHCA-7442678-JB-B |
Summary
An exciting opportunity has arisen for a band 4 post-diagnostic support worker. The Wandsworth Memory Assessment Service is a well-established team, within a wider service, providing timely assessment, diagnosis and treatment for people with memory problems. The support worker will support the team to facilitate group sessions, care-plan directly with patients, liaise with family/carers, liaise with third sector organisations, and carry out audits. This is a fantastic chance to develop transferable skills and experience in cognitive disorders and older people’s mental health in a supportive multidisciplinary environment.
This role requires someone with drive, energy and a commitment to high performance standards and the delivery of patient centred care. The post holder will ideally have experience working with older adults and have a passion for improving outcomes for older adults experiencing memory problems. You will need to have excellent communication skills, be pro-active and able to work autonomously. You will have experience facilitating groups or a wish to develop this skill, and experience working with family and carers. You will have excellent documentation skills and have an understanding of audits.
The role involves agile working, and the applicant will be expected to work from the team base as well as a variety of locations, depending on service need.
We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.
Come and join our inclusive teams and help our patients on their recovery journey.
1. Working autonomously within the parameters of the role leading on implementing the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.
2. Leading on and undertaking activities to ensure that the fundamentals of care are met - nutrition, hydration, hygiene, comfort, emotional and social support.
3. Supporting the patients management of care needs through:
a. Initial data collection
b. Monitoring of individual service user / patient progress
c. Feedback and discussion
d. Producing reports and in-care reviews
e. Devising a plan of care and interventions supervised by a Registered Nurse.
4. In a junior leadership role leading on and directing junior to staff in providing hands-on care to service users including:
a. Undertaking 1-1 engagement with service users in an honest, open and non-judgmental way.
b. Recognising and valuing service users as individuals, acknowledging the importance of always maintaining the service user’s respect and dignity and ensure that the care provided respects equality and diversity.
c. Contributing to the development of care plans that reflect service user needs and relevant patient care documentation working in partnership with service users, wider MDT and friends/relatives/significant others.
d. Escalating any concerns to relevant Health Care Professional.
e. Monitoring and recording service user clinical observations, such as physical observations and vital signs and escalating as appropriate any signs or symptoms of deterioration or that do not fulfil the personal parameters to the relevant professional (Registered Nurse or Doctors). Promote healthy lifestyles and give health promotion advice and support.
f. Implementing the principles of ‘recovery’: encouraging and supporting service users to engage with healthy lifestyles, facilitating psychosocial activities and other activities of their interest. Where appropriate contributing to psychological interventions under the guidance of a registered professional.
5. Escorting service users, as required, in line with Trust policies.
6. Advocating for service users’ needs and rights within Trust policy. Encouraging and empowering service users to have an optimum level of responsibility for their individual programme of care.
7. Supporting the registered nurse to coordinate and prioritise activities within the clinical area.
This advert closes on Sunday 7 Sep 2025