Office Manager | The Newcastle upon Tyne Hospitals NHS Foundation Trust

Posting date:	27 August 2025
Salary:	Not specified
Additional salary information:	£31,049 - £37,796 per annum
Hours:	Full time
Closing date:	26 September 2025
Location:	317 02 Royal Victoria Infirmary, NE1 4LP
Company:	The Newcastle upon Tyne Hospitals NHS Foundation Trust
Job type:	Permanent
Job reference:	7401091/317-2025-35-12-DR

Summary

The Cellular Pathology department within the Royal Victoria Infirmary has an exciting opportunity for an enthusiastic and motivated individual to join our team as Office Manager working with the administrative, consultant and scientific teams, leading the office.

Cellular Pathology supports tissue diagnostic pathways across all pathology specialities for histology, diagnostic cytology, neuropathology and autopsy. We are part of the North East and North Cumbria (NENC) Pathology Network and host the regional Cellular Pathology Genomic Centre which supports genomic testing pathways, working closely with the NEY Genomic Laboratory Hub (NEYGLH). We have approximately 240 Consultant, scientific and laboratory support staff to deliver our UKAS ISO15189 and HTA licensed activity. We also support research and innovation through our dedicated clinical trial, tissue bank and commercial project laboratories.

The successful candidate will have excellent organisational and communication skills, as to be successful in this role, managing a team of approximately 15 staff. Applicants must meet the essential criteria of the job description.

The laboratory is open Monday – Friday between the hours of 7am and 6pm, however a flexible approach to working will be supported in this role. Enquiries are welcomed.
• Interview Date Monday 22 September 2025
• 37 Hours 30 Minutes/Week

NO AGENCIES PLEASE

The successful candidate will be responsible for the day to day management of administrative and clerical staff within the department of Cellular Pathology. You will have previous experience of managing a team and have experience in recruitment & selection, conducting appraisals and performance management, although training can be supported.

You'll work closely with the Departmental Management Team, supporting the Department Manager and Clinical Leads in the effective management of day to day operational issues.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust



Be responsible for supporting the Department Managers and Clinical

Leads in the effective management of day-to-day operational issues.



Facilitate the delivery of an effective, responsive, and timely clinical

service for the administration team based in Cellular Pathology



Co-ordinate and manage administrative and clerical staff in the team.



Liaise with other administration teams and managers within directorate,

clinical board, and Cellular Pathology services as required across the

region.



Ensure that the Department Management Team are provided with

relevant information in a timely and accurate manner.



Co-ordinate and lead on certain Local and National developments for

the Department and to be a member of key Trust panels.



Provide effective and efficient administrative support to the various

sections of the Department.



Be the first contact in dealing with complaints/queries that are admin

related.



Take the lead role in the development and introduction of new methods

of working within the admin team.



Work with the Cellular Pathology IT team and Trust IT departments on

the production of new systems and services.



Ensure the Trust/Directorate/Departmental objectives, policies and

directives are communicated and implemented in a timely and

appropriate manner to all administrative and clerical staff.



Manage a comprehensive efficient and effective administration and

clerical service to the Department.
• Design, implement and monitor service improvements.
• Staff appointments.
• Staff training and development.
• Governance compliance from administration processes to assure sustained e.g. UKAS ISO15189, Human Tissue Authority standards.

Contribute as a member of the Department Management team.
• Communicate with Senior Clinicians/Consultant Pathologists/Resident Doctors/Managers/Scientists/Support staff.
• Oversee and coordinate preparation for multi-disciplinary team meetings, liaising with Tumour group leads as required.
• Contribute to the Departmental Business Planning process.

You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy


This advert closes on Tuesday 2 Sep 2025

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