Housekeeping Manager
| Posting date: | 27 August 2025 |
|---|---|
| Salary: | £30,000 to £32,000 per year |
| Additional salary information: | Competitive Salary |
| Hours: | Full time |
| Closing date: | 26 September 2025 |
| Location: | TW9 1AW |
| Company: | Kew Green Hotels |
| Job type: | Permanent |
| Job reference: | 8a278ba0183c434292e4 |
Summary
With your passion for detail and presence on the floor, you’ll take pride in creating a pristine and welcoming environment that reflects the charm and elegance of this boutique property. Empowering your team with guidance and support, you’ll ensure our reputation for “sumptuous hospitality with an authentic neighbourhood sensibility” is upheld in every guest experience.
This role reports to the Hotel Manager.
About the RoleYou are accountable for the smooth day-to-day running of the housekeeping department, ensuring every guest room, public area and back-of-house space reflects our high standards. Through strong leadership and effective organisation, you’ll drive guest satisfaction, compliance, and team performance.
Key responsibilities include:
- Leading, training, and motivating a team of housekeepers, laundry attendants, and public area cleaners.
- Creating and managing rotas to ensure full coverage across the hotel.
- Carrying out regular inspections to guarantee cleanliness and presentation standards are consistently met.
- Addressing guest feedback with professionalism and speed.
- Managing housekeeping procedures, stock levels and inventory.
- Ensuring all operations comply with health, safety, and hygiene regulations.
- Collaborating with other departments to deliver a seamless guest experience.
You are a natural people leader with a keen eye for detail and a passion for service excellence. Organised and solution-focused, you thrive on creating order, developing your team, and exceeding guest expectations.
We’re looking for someone with:
- Previous experience as a Housekeeping Manager or in a supervisory housekeeping role.
- Strong leadership and team management skills.
- Excellent organisational and time management abilities.
- High attention to detail and commitment to quality standards.
- Good communication and interpersonal skills.
- Knowledge of health, safety, and housekeeping best practice.
- Familiarity with housekeeping software and inventory systems (preferred).
Our rewards package includes:
- Discounted hotel stays around the globe, with food and beverage discounts.
- Attractive discounts across many major retailers, restaurants, and events.
- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms).
- Personal and career development, including apprenticeships.
- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice.
A member of our team will be in touch to book a 15-minute chat with shortlisted candidates so we can get to know you better. If successful, you will meet with the Operations/General Manager to discuss the role in more detail.
Who are Kew Green Hotels?Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across several leading hotel brands.
Our mission is to operate hotels that make us proud, and our values unite us:
- We Love To Pursue Outstanding
- We Respect Our People And Communities
- We Focus On Details
- We Are Pragmatic
If you share our values and you’re committed to delivering results you can be proud of, we’d love to hear from you!
At Kew Green Hotels, we encourage applications from individuals of all backgrounds and abilities. We aim to create an inclusive workplace for everyone. Should you require any reasonable adjustments throughout the recruitment process, please complete the relevant application questions, or contact recruitment@kewgreenhotels.com.