Administration Supervisor
Dyddiad hysbysebu: | 27 Awst 2025 |
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Cyflog: | £26,166.75 i £28,874.03 bob blwyddyn |
Gwybodaeth ychwanegol am y cyflog: | £26166.75 - £28874.03 a year |
Oriau: | Llawn Amser |
Dyddiad cau: | 14 Medi 2025 |
Lleoliad: | Dover, CT16 1SF |
Cwmni: | NHS Jobs |
Math o swydd: | Parhaol |
Cyfeirnod swydd: | B0082-25-0104 |
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Main Responsibilities Supervisory Oversee and supervise the daily workload of the Administration team. Undertake staff 1:1, appraisals, and report any concerns to the Deputy Practice Manager. To mentor, supervise and develop new and existing staff, ensuring participation in required training. Promote Invicta Health organisational values and behaviour and ensure the Administration staff work toward these and adhere to all policies and procedures. Manage the Administration team daily and ensure cover in place for annual leave and sickness. Perform Inductions including creating logins for new starters and create a training matrix for all staff. Perform Exit audits to ensure all leavers are removed efficiently from all systems. Raise and escalate any IT issues that arise from the Admin team. Troubleshoot any complaints that may arise relating to the Admin team ensuring to log actions and investigations on Uylsses. Chair monthly Admin team meetings, create an agenda and action log. Liaise with the QOF Managers in raising claims around Prescriptions Referrals & Administration Monitor and complete all administration tasks that originate from DOCMAN and EMIS. Raise Invoices for Private Fees Order Stationary, ensuring cost effective practice Perform regular audits as directed by Deputy Practice Manager Assist the Deputy Practice Manager in Health & Safety actions and ensure actions are updated and reported on in Pyramid. Oversee the Admin Teams workload, ensuring deadlines are met and work is completed in a timely manner. Data Handling Accurately code information, following coding protocol and using industry recognised codes. Examine records and documentation for missing information and ensure correct coding. Ensure information/communications are appropriately added to the Clinical system Ensure the practice complies with clinical coding guidelines and protocols. Use EMIS & DOCMAN to enter QOF data, ensuring correct SNOMED clinical codes are used. Carry out administrative tasks relating to patient records, including filing, scanning and document management. Act as a deputy for IG lead and support with subject access requests (SAR) and third-party access requests (TPSAR) on the IGPR system. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. Communication To receive incoming and initiate outgoing telephone calls relating to the Admin Team to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. Monitor the Admin Teams email accounts and action any requests and raising any urgent enquiries to your line manager where relevant. Miscellaneous Attend clinical and management meetings and take minutes when requested. Cover the work of other colleagues within the Administration team when requested. General Duties To work collaboratively and professionally with colleagues across Invicta Health, building and maintaining relationships. To contribute to the development of services, including processes, templates and principles. To ensure that strict confidentiality is observed at all times, especially when dealing with personal information. To take part in any statutory and mandatory training or other training and development programmes as requested. Any other reasonable duties as directed by your line manager. Due to the changing nature of Invicta Health, job descriptions will evolve and are therefore subject to periodic review. Full terms and conditions of employment will be issued if an offer of employment is made.