Trading Standards Support Officer
| Dyddiad hysbysebu: | 26 Awst 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 25 Medi 2025 |
| Lleoliad: | leicestershire, LE3 8RA |
| Cwmni: | Leicestershire County Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 5769 |
Crynodeb
Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, Leicestershire LE3 8RA
Worker Category: Hybrid Worker
Salary: £26,832 - £28,146 per annum (pro-rata for part-time)
Working Hours: Full time 37 hours per week
Contract Type: Permanent
Closing Date: 1st September 2025
Interview Date(s):
Are you looking for a business support role that is much more than administration? Do you want to play a part in protecting consumers and supporting local businesses
This could be the role that you have been looking for, to develop your current skills and learn new ones. Supporting a dedicated team of Trading Standards Officers to carry out their enforcement work as part of their statutory functions on behalf of the Council.
About the Role
You will support our small team that checks imported goods for product safety requirements, and also support other officers for a wide and diverse range of duties such as responding to complaints, and enquires concerning businesses, products, and services. Undertaking administrative work as well as practical tasks such as ensuring specialist equipment is maintained and available for officers to carry out their work.
You will be required to make detailed and accurate notes and records at all times relating to the work you undertake. You will assist with logging of information in accordance with the legislative framework surrounding the legal process.
You will be communicating with businesses, other agencies and consumers, and providing compliance advice to businesses. Training will be provided.
About You
To apply for this post, you must have:
- Experience of managing your own workload and ability to prioritise work to meet deadlines and the needs of a demanding and rapidly changing work environment.
- A proactive approach with flexibility to meet service needs, this may include working outside of normal office hours.
- Experience of communicating via telephone, letter, email and face to face with businesses, other agencies, or departments in a professional manner.
- A broad spectrum of skills and ability to use your own initiative as well as following management instructions to enable you to efficiently carry out a wide range of tasks; experience of providing advice in an enforcement role would be an advantage.
- Enthusiastic to work in Trading Standards with an enquiring mind and an understanding of the work undertaken by Trading Standards.
- Excellent computer skills to enable fast and efficient data input and accurate and detailed recording of information, as well as understanding social media and the ability to carry out open-source research via the internet.
- Experience of working to set standards, protocols and procedures ensuring consistency and accuracy, and understanding the confidential nature of the work and adhering to GDPR.
We recommend you visit the following websites for more information about Trading Standards:
https://www.leicestershire.gov.uk/business-and-consumers/trading-standards
https://www.tradingstandards.uk/
We also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.
You must also have an understanding of, and commitment to, equality, diversity and inclusion.
Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working?
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.
For more information or an informal discussion, please contact:
Enter name and job title: Paul Davis, Team Manager
Telephone: 0116 305 6534
Email: paul.davis@leics.gov.uk
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
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