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Assistant Store Manager

Job details
Posting date: 26 August 2025
Salary: £32,000 to £35,000 per year
Hours: Full time
Closing date: 25 September 2025
Location: Clapham, South West London
Remote working: On-site only
Company: KBC Associates
Job type: Permanent
Job reference:

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Summary

Store Assistant Manager - Background from within a Decorators Merchant

Job Title: Store Assistant Manager
Salary: £32,000 – £35,000
Working Pattern: Monday to Friday, plus every second Saturday
Hours: 44 hours per week

Overview
As a Store Assistant Manager, you’ll support the Store Manager in overseeing daily store operations, ensuring the highest levels of customer service, team performance, and store presentation. With a hands-on, proactive attitude and strong leadership skills, you’ll help create a positive and efficient environment for both staff and customers.
You will play a crucial role in leading the team, meeting sales targets, maintaining compliance, and supporting a customer-first culture.

Key Responsibilities
1. Store Operations
Assist in the daily running of the store, including opening and closing procedures.
Oversee stock replenishment and ensure displays are well-merchandised, clean, and organised.
Support a smooth and efficient customer experience through effective task management.
Processing purchase orders with various suppliers.
Maintain high visual and operational standards across the store.

2. Product Knowledge
Stay up to date with current products, promotions, and industry trends.
Apply your knowledge of paint, building materials, and related products to advise customers effectively.

3. Compliance & Procedures
Ensure adherence to all company policies, procedures, and brand standards.
Support health and safety practices to maintain a safe and secure working environment.

4. Team Leadership

Motivate and support the store team to foster a positive and high-performing culture.
Lead by example in delivering outstanding service and demonstrating company values.
Take a proactive, flexible, and solution-focused approach to challenges.


Skills & Experience
Essential:
Retail Experience: In a retail setting (e.g. paint shop)
Supervisory Background: Experience in a leadership or team supervisory role.
Customer Service: Proven ability to deliver exceptional service and manage more complex customer interactions.
Communication: Professional, clear, and confident communicator with both customers and colleagues.

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