Transcriber
| Dyddiad hysbysebu: | 26 Awst 2025 |
|---|---|
| Cyflog: | £26,106 i £26,403 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 08 Medi 2025 |
| Lleoliad: | Gateshead, Tyne & Wear |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 4 ddiwrnod yr wythnos |
| Cwmni: | Northumbria Police |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | JRN 20105 PM |
Crynodeb
Salary: Band 4, £26,106-£26,403
Location: Agile, Gateshead (average one day per month) and homeworking.
Hours/Contract: Permanent, 37 hours per week, Monday - Friday
Working for #TeamNP
The role
Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Business Services Department as a Transcriber.
The Transcription Unit are seeking to appoint an individual who will be able to provide a comprehensive transcribing and word processing service, who is able to produce well presented documents, accurate text tables and file management. They must have a keen desire to deliver an effective customer service and satisfaction. Candidates must have RSA II or equivalent experience. A small typing test will be given as part of the interview process.
What you’ll do
Transcribe Sensitive Audio Content: Accurately transcribe audio recordings including Achieving Best Evidence interviews, emergency calls, Body Worn Video footage, and other materials related to serious incidents and investigations.
Produce Legal and Investigative Documents: Create well-formatted documents such as witness statements and interview transcripts for use in Crown Court, Magistrates’ Court, and internal investigations.
Ensure Compliance and Quality Standards: Review recorded interviews and transcriptions to ensure alignment with Force policies, procedures, and PACE guidelines, maintaining a consistently high standard.
Provide Customer-Focused Support: Handle enquiries professionally, redirecting or escalating as needed to ensure efficient service and customer satisfaction.
Maintain Equipment and Technical Functionality: Identify and report equipment faults or maintenance needs to ensure uninterrupted transcription services.
What you’ll bring
RSA II / OCR or equivalent experience
Experience of working in a transcription unit or typing environment
Ability to use judgement, initiative and creativity, to resolve situations and provide positive solutions
Ability to type and format documents to appropriate standards
Possess the ability to work in isolation and as part of a team.
Demonstrate a professional and proactive approach to customer service.
Interested to learn more? For further information about the role please contact Claire Clark by email at Claire.clark@northumbria.police.uk
Just so you know
The recruitment process will consist of the initial application form followed by a face to face interview and Typing exercise. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.
If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or
If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.
Location: Agile, Gateshead (average one day per month) and homeworking.
Hours/Contract: Permanent, 37 hours per week, Monday - Friday
Working for #TeamNP
The role
Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Business Services Department as a Transcriber.
The Transcription Unit are seeking to appoint an individual who will be able to provide a comprehensive transcribing and word processing service, who is able to produce well presented documents, accurate text tables and file management. They must have a keen desire to deliver an effective customer service and satisfaction. Candidates must have RSA II or equivalent experience. A small typing test will be given as part of the interview process.
What you’ll do
Transcribe Sensitive Audio Content: Accurately transcribe audio recordings including Achieving Best Evidence interviews, emergency calls, Body Worn Video footage, and other materials related to serious incidents and investigations.
Produce Legal and Investigative Documents: Create well-formatted documents such as witness statements and interview transcripts for use in Crown Court, Magistrates’ Court, and internal investigations.
Ensure Compliance and Quality Standards: Review recorded interviews and transcriptions to ensure alignment with Force policies, procedures, and PACE guidelines, maintaining a consistently high standard.
Provide Customer-Focused Support: Handle enquiries professionally, redirecting or escalating as needed to ensure efficient service and customer satisfaction.
Maintain Equipment and Technical Functionality: Identify and report equipment faults or maintenance needs to ensure uninterrupted transcription services.
What you’ll bring
RSA II / OCR or equivalent experience
Experience of working in a transcription unit or typing environment
Ability to use judgement, initiative and creativity, to resolve situations and provide positive solutions
Ability to type and format documents to appropriate standards
Possess the ability to work in isolation and as part of a team.
Demonstrate a professional and proactive approach to customer service.
Interested to learn more? For further information about the role please contact Claire Clark by email at Claire.clark@northumbria.police.uk
Just so you know
The recruitment process will consist of the initial application form followed by a face to face interview and Typing exercise. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.
If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or
If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.