Housing Service Officer
| Dyddiad hysbysebu: | 26 Awst 2025 |
|---|---|
| Cyflog: | £16.41 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | per hour PAYE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 20 Medi 2025 |
| Lleoliad: | Wandsworth, London, SW15 1SJ |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | ATR 5274806 |
Crynodeb
What's involved with this role:
Job Title: Housing Service Officer
Ref: ATR 5274806
Pay rate: £16.41 per hour PAYE
Role length: Anticipated 1 - 2 months
Working arrangements: Part time role and site based
The role:
We're looking for housing professionals who have experience in tenancy management, particularly for the over 55's, to provide a front-line housing management service to residents in sheltered accommodation.
Key responsibilities:
Viewings and tenancy sign ups
Tenancy management
Maintaining tenant records on the housing management system
Offering signposting and referral support to external agencies
Basic benefit and income maximisation advice
Weekly health and safety checks - fire detection, emergency lighting etc as required at each scheme
Weekly site health and safety inspection
Safeguarding referrals and reporting accidents, incidents and near misses on site
Tenant welfare checks
Tenant meetings
Liaising with external agencies to support tenancy sustainment
Reporting of communal repairs and dwelling repairs if the tenant needs assistance with this
Liaison with colleagues to ensure the site is maintained to a safe and acceptable standard, e.g. reporting back on outstanding repairs, quality of cleaning and grounds maintenance
What the client is looking for:
Previous experience in a similar role
Experience in tenancy management, preferably with over 55s or sheltered housing
Resilient and empathetic approach when dealing with tenant issues
Ability to manage own workload and strong time management skills
Excellent communication and customer service skills
Knowledge of health and safety standards and inspections
Basic knowledge of benefit and income advice
Knowledge of housing management systems
Confident with viewings, sign-ups, and tenancy sustainment
Experience with welfare checks and tenant meetings
Able to liaise with external agencies and internal teams to support residents
Proactive in reporting repairs and monitoring site standards
How to Apply:
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: ATR 5274806
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.