Housing Solutions Officer
| Posting date: | 16 September 2025 |
|---|---|
| Salary: | £20.37 to £26.56 per hour |
| Additional salary information: | £20.37 PAYE / £26.56 Umbrella |
| Hours: | Full time |
| Closing date: | 16 October 2025 |
| Location: | Kingston, South West London |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Neway International Ltd |
| Job type: | Contract |
| Job reference: | 1605467 |
Summary
Housing Solutions Officer (Grade G)
Location: Guildhall 2, Royal Borough of Kingston Contract: 6 October 2025 – 12 January 2026 Hours: 36 per week | Monday–Friday, 9:00–17:00 Pay: £20.37 PAYE / £26.56 Umbrella | Inside IR35 ️ Application Deadline: Monday 29 September 2025 at 18:00
Are you passionate about preventing homelessness and supporting vulnerable households to find safe, sustainable housing? The Royal Borough of Kingston is seeking a proactive, empathetic Housing Solutions Officer to cover a key vacancy and help deliver life-changing outcomes for local residents.
What You’ll Be Doing:
Work directly with households who are homeless or at risk, offering tailored advice and practical support
Help clients retain existing housing or secure alternative accommodation
Develop and agree action plans with households to prevent or relieve homelessness
Engage with a wide range of clients including tenants, homeowners, and those facing relationship breakdowns or eviction
Collaborate with internal teams and external partners including landlords, housing providers, social services, and voluntary agencies
Ensure performance targets are met and customer satisfaction remains high
Contribute to service development and support the Housing Solutions Team Manager
Key Relationships:
Customers and clients
Community Housing colleagues
Landlords and letting agents
Registered Providers and housing associations
Social Services, Finance, and Housing Management
Statutory bodies (e.g. Police, Probation Service)
Voluntary organisations (e.g. Mind, Women’s Aid)
What We’re Looking For:
Experience in housing advice, homelessness prevention, or related support services
Strong communication and negotiation skills
Ability to work collaboratively and sensitively with vulnerable individuals
Knowledge of housing legislation and local authority duties
A solution-focused mindset and commitment to continuous improvement
Location: Guildhall 2, Royal Borough of Kingston Contract: 6 October 2025 – 12 January 2026 Hours: 36 per week | Monday–Friday, 9:00–17:00 Pay: £20.37 PAYE / £26.56 Umbrella | Inside IR35 ️ Application Deadline: Monday 29 September 2025 at 18:00
Are you passionate about preventing homelessness and supporting vulnerable households to find safe, sustainable housing? The Royal Borough of Kingston is seeking a proactive, empathetic Housing Solutions Officer to cover a key vacancy and help deliver life-changing outcomes for local residents.
What You’ll Be Doing:
Work directly with households who are homeless or at risk, offering tailored advice and practical support
Help clients retain existing housing or secure alternative accommodation
Develop and agree action plans with households to prevent or relieve homelessness
Engage with a wide range of clients including tenants, homeowners, and those facing relationship breakdowns or eviction
Collaborate with internal teams and external partners including landlords, housing providers, social services, and voluntary agencies
Ensure performance targets are met and customer satisfaction remains high
Contribute to service development and support the Housing Solutions Team Manager
Key Relationships:
Customers and clients
Community Housing colleagues
Landlords and letting agents
Registered Providers and housing associations
Social Services, Finance, and Housing Management
Statutory bodies (e.g. Police, Probation Service)
Voluntary organisations (e.g. Mind, Women’s Aid)
What We’re Looking For:
Experience in housing advice, homelessness prevention, or related support services
Strong communication and negotiation skills
Ability to work collaboratively and sensitively with vulnerable individuals
Knowledge of housing legislation and local authority duties
A solution-focused mindset and commitment to continuous improvement