Employment Support Officer
| Dyddiad hysbysebu: | 22 Awst 2025 |
|---|---|
| Cyflog: | £30,001.00 i £40,000.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £32,061 - £34,434 per annum |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 07 Medi 2025 |
| Lleoliad: | Darlington, DL1 5QT |
| Cwmni: | Darlington Borough Council |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 285006 |
Crynodeb
[FIXED TERM] Darlington Borough Councilandrsquo;s Skills and Employability team are looking forandnbsp;three enthusiastic individualsandnbsp;to join our team and deliver impactfulandnbsp;employability programmesandnbsp;inandnbsp;Darlington.
andnbsp;
About the Role
As an Employment Support Officer, you will work directly with participants who face multiple challenges in accessing the job market. Your role will be to provide tailored support, guidance, and motivation to help individuals build confidence, develop skills, and take meaningful steps toward employment or training across two key groups:
andnbsp; 1.andnbsp;Economically inactive adults of working age, including:
People aged 50+ who have retired early,
Individuals caring for family or managing household responsibilities,
Those temporarily out of work due to short-term health conditions.
andnbsp; 2.andnbsp;Young people aged 18andndash;21, supporting them into employment, apprenticeships, or further training.
The successful candidate will have;
Experienceandnbsp;working with individuals facing complex barriers to employment,
Strong communication skills, with the ability to engage and motivate diverse groups,
Empathy and patience, to support individuals with varying needs and backgrounds,
Knowledge of local services and opportunities, including training providers and employers,
Organisational skills, to manage caseloads, track progress, and meet programme targets,
Confidence using digital tools, including email, video conferencing, and case management systems,
Aandnbsp;solution-focused mindset, with the ability to adapt and respond to challenges.andnbsp;
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)andnbsp;
Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributionsandnbsp;
Flexi-time schemeandnbsp;
Flexible workingandnbsp;
Generous Maternity, Paternity and Adoption Leave schemesandnbsp;
Staff equality forumsandnbsp;
Access to a wide range of training, learning and developmentandnbsp;
Physiotherapy serviceandnbsp;
Confidential counselling serviceandnbsp;
Great wellbeing offerandnbsp;
Cycle to Work Schemeandnbsp;
Dolphin Centre Fit for Life Discountsandnbsp;
Local and National retailer discountsandnbsp;
Vivup employee benefit app and Lifestyle Savingsandnbsp;
Arriva Employee Travel Clubandnbsp;
For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.andnbsp;
https://www.darlington.gov.uk/jobs-and-careers-1/why-work-for-us/andnbsp;
andnbsp;
Find out further information about us and what itandrsquo;s like to work for our great team by visiting the Jobs and Careers home page.andnbsp;
https://www.darlington.gov.uk/jobs-and-careers/andnbsp;
andnbsp;
For detailed information on this role, please refer to the Role Profile and Person Specification.andnbsp; Provisional Interview dates for this post are to be arranged.
This is a fixed term position untilandnbsp;31st March 2026.
andnbsp;
General Information for Applicants:andnbsp;andnbsp;
For a further informal discussion and any queries around the role profile and jobs itself please contact the manager on 01325 405217 or graham.curry@darlington.gov.uk.andnbsp; If you have any further questions regarding applying for this role or the questions and required fields within the application form, please contact the HR Support team on 01325 403217 or HR@darlington.gov.uk.andnbsp;andnbsp;
andnbsp;
If you are experiencing problems with the NE Jobs website, such as logging in, saving pages, on account queries please contact smccurry@nereo.gov.uk or fill out the form within the link below.andnbsp;andnbsp;
https://www.northeastjobs.org.uk/contactusandnbsp;
andnbsp;
All applicant email correspondence will come from donotreply@northeastjobs.org.uk and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.andnbsp;
andnbsp;
You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.andnbsp;
andnbsp;
We are an equal opportunitiesand#39; employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.andnbsp;
andnbsp;
About the Role
As an Employment Support Officer, you will work directly with participants who face multiple challenges in accessing the job market. Your role will be to provide tailored support, guidance, and motivation to help individuals build confidence, develop skills, and take meaningful steps toward employment or training across two key groups:
andnbsp; 1.andnbsp;Economically inactive adults of working age, including:
People aged 50+ who have retired early,
Individuals caring for family or managing household responsibilities,
Those temporarily out of work due to short-term health conditions.
andnbsp; 2.andnbsp;Young people aged 18andndash;21, supporting them into employment, apprenticeships, or further training.
The successful candidate will have;
Experienceandnbsp;working with individuals facing complex barriers to employment,
Strong communication skills, with the ability to engage and motivate diverse groups,
Empathy and patience, to support individuals with varying needs and backgrounds,
Knowledge of local services and opportunities, including training providers and employers,
Organisational skills, to manage caseloads, track progress, and meet programme targets,
Confidence using digital tools, including email, video conferencing, and case management systems,
Aandnbsp;solution-focused mindset, with the ability to adapt and respond to challenges.andnbsp;
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)andnbsp;
Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributionsandnbsp;
Flexi-time schemeandnbsp;
Flexible workingandnbsp;
Generous Maternity, Paternity and Adoption Leave schemesandnbsp;
Staff equality forumsandnbsp;
Access to a wide range of training, learning and developmentandnbsp;
Physiotherapy serviceandnbsp;
Confidential counselling serviceandnbsp;
Great wellbeing offerandnbsp;
Cycle to Work Schemeandnbsp;
Dolphin Centre Fit for Life Discountsandnbsp;
Local and National retailer discountsandnbsp;
Vivup employee benefit app and Lifestyle Savingsandnbsp;
Arriva Employee Travel Clubandnbsp;
For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.andnbsp;
https://www.darlington.gov.uk/jobs-and-careers-1/why-work-for-us/andnbsp;
andnbsp;
Find out further information about us and what itandrsquo;s like to work for our great team by visiting the Jobs and Careers home page.andnbsp;
https://www.darlington.gov.uk/jobs-and-careers/andnbsp;
andnbsp;
For detailed information on this role, please refer to the Role Profile and Person Specification.andnbsp; Provisional Interview dates for this post are to be arranged.
This is a fixed term position untilandnbsp;31st March 2026.
andnbsp;
General Information for Applicants:andnbsp;andnbsp;
For a further informal discussion and any queries around the role profile and jobs itself please contact the manager on 01325 405217 or graham.curry@darlington.gov.uk.andnbsp; If you have any further questions regarding applying for this role or the questions and required fields within the application form, please contact the HR Support team on 01325 403217 or HR@darlington.gov.uk.andnbsp;andnbsp;
andnbsp;
If you are experiencing problems with the NE Jobs website, such as logging in, saving pages, on account queries please contact smccurry@nereo.gov.uk or fill out the form within the link below.andnbsp;andnbsp;
https://www.northeastjobs.org.uk/contactusandnbsp;
andnbsp;
All applicant email correspondence will come from donotreply@northeastjobs.org.uk and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.andnbsp;
andnbsp;
You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.andnbsp;
andnbsp;
We are an equal opportunitiesand#39; employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.andnbsp;