Receptionist
| Dyddiad hysbysebu: | 22 Awst 2025 |
|---|---|
| Cyflog: | £23,891.92 i £25,036.62 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £23891.92 - £25036.62 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 29 Awst 2025 |
| Lleoliad: | Workington, CA14 2DL |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A4837-25-0010 |
Crynodeb
Duties will include, but are not limited to: Acting as the focal point of the practice and act as a liaison between patients, clinicians and other members of the team Greet all patients on arrival, ensuring all patients are checked in for their appointment either manually or via the patient touch screen Receive and process incoming calls to reception and deal with enquiries from patients efficiently in a polite and professional manner Effective use of the practice appointment system, to include booking appointments and assisting with the maintaining/monitoring the appointment system, including processing of e-requests When in the Primary Care Centre, taking responsibility for the management and preparation of the 24 hour ambulatory BP and ECG equipment, ensuring the equipment is programmed correctly and the data is sent to the relevant teams when returned from the patient. Assisting with any patient queries and concerns Signposting and care navigating patients to the correct service Dealing with messages from patients, clinicians or external agencies and take appropriate action where required Dealing with tasks that clinicians may assign to you in an effective and timely manner Photocopy documentation as required Input data into the patients health records as necessary Contributing to identifying and acting on potential improvements Updating and monitoring patient information notice boards, to ensure all relevant information is available and up to date, and ensuring waiting rooms are free from obstructions and clutter Restock clinical rooms with stationery stock as needed Assist with contacting patients to arrange appointments for annual long term condition reviews, NHS health checks, vaccination clinics or reviews Send pre-appointment questionnaires and invites for recall patients Chaperone, as requested Check and sign for deliveries as per practice protocol and notify the relevant Manager of the delivery in a timely manner Open and close premises, de-activating or activing alarms, and ensuring all necessary preparations are made to receive patients or close up for the night Act as a NHS App Ambassador to support patients to utilise the NHS App Ensure visitors are asked to sign in visitor book Supporting with other reasonable duties as required To have a thorough knowledge of all relevant practice procedures To work in accordance with written protocols General filing and other tasks associated with maintaining efficient reception team To provide cover for colleagues in times of absence for annual leave/sickness Undertake any other duties as instructed by management The duties and responsibilities shown above are not exhaustive but should merely be regarded as a guide.