ServiceNow Development Manager
| Posting date: | 21 August 2025 |
|---|---|
| Salary: | £54,470 to £67,090 per year |
| Additional salary information: | National £54,470 - £61,000 London £59,900 - £67,090 + plus industry leading pension and benefits. This post offers successful candidates the opportunity to be considered for an additional Government Digital and Data Profession Capability Framework Skil |
| Hours: | Full time |
| Closing date: | 04 September 2025 |
| Location: | Newcastle-upon-Tyne |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 422333/3 |
Summary
Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food & farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink.LinkedIn
You will join the highly motivated and professional Service Tooling team at a time when business demand on the ServiceNow platform is increasing, managing development activity across multiple ServiceNow Capabilities such as ITSM , ITAM , SPM, CSM, WSD, HRSD and BCM.
The ServiceNow Development Manager oversees the development, implementation, and maintenance of ServiceNow solutions within an organisation. They are responsible for managing a team of 14 developers and system administrators, ensuring projects are delivered on time and within budget, and aligning development efforts with strategic goals. Additional responsibilities involves stakeholder management, strategic planning, promoting best practice and driving continuous improvement of the ServiceNow platform.
Please note this post requires Security Check (SC) clearance. To gain (SC) clearance all applicants are required to have been a UK resident for a minimum of 5 years.
Check out the video below to hear more from one of our colleagues in the ServiceNow team!
https://www.youtube.com/embed/X_Db2I99am8?si=6NQtTLsJX90hoD9Z
Digital, Data, Technology and Security (DDTS) is the trusted team for digital across the entire Defra Group.
We have around 1,000 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all.
Find out more about us on:
Defra Digital Blog
DefraJobs
The ServiceNow Development Manager acts as a bridge between business needs and technical solutions, ensuring the effective utilization of the ServiceNow platform to drive business value. You will be at the heart of driving business value to Defra through the delivery of capabilities and services delivered through the ServiceNow platform.You will join the highly motivated and professional Service Tooling team at a time when business demand on the ServiceNow platform is increasing, managing development activity across multiple ServiceNow Capabilities such as ITSM , ITAM , SPM, CSM, WSD, HRSD and BCM.
The ServiceNow Development Manager oversees the development, implementation, and maintenance of ServiceNow solutions within an organisation. They are responsible for managing a team of 14 developers and system administrators, ensuring projects are delivered on time and within budget, and aligning development efforts with strategic goals. Additional responsibilities involves stakeholder management, strategic planning, promoting best practice and driving continuous improvement of the ServiceNow platform.
Please note this post requires Security Check (SC) clearance. To gain (SC) clearance all applicants are required to have been a UK resident for a minimum of 5 years.
Check out the video below to hear more from one of our colleagues in the ServiceNow team!
https://www.youtube.com/embed/X_Db2I99am8?si=6NQtTLsJX90hoD9Z
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.