Admin Line Manager
| Dyddiad hysbysebu: | 21 Awst 2025 |
|---|---|
| Cyflog: | £31,049.00 i £37,796.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £31049.00 - £37796.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 03 Medi 2025 |
| Lleoliad: | Exeter, EX2 7JU |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C0023-25-1561 |
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For more information on the Job Description and Responsibilities please click the link below. More detail about the role We are looking for a highly organised and flexible administrator to join our friendly and supportive team to ensure efficient and effective working and continuous improvement of our Eastern Admin support facility. It will require someone with excellent communication skills who is a great team player and is able to work across the area to support teams and deliver on change. The successful candidate will work closely with the Senior Service staff to ensure efficient waiting list management and validation, maximise slot utilisation and drive forward changes that support the most effective ways of delivering the admin function for the service. Upon commencement of the role, responsibilities will include supervisory support of a number of Community MSK admin staff, with a long-term view of direct line management. Developing effective means of communication both with admin team members, line managers and operational managers, will be a key aspect of this role. In addition, the role will also include project support for initiatives as directed within the MSK and ESP (Extended Scope Practitioner) Services. Due to our recent transition to the Ambulatory build in the EPIC electronic patient record system, it is an essential requirement for this role for the individual to have a competent working knowledge of electronic patient records and have excellent planning and organisational skills. This role will provide the successful candidate with an opportunity develop leadership, supervisory and technical skills and drive forward improvement. Ensure that all staff are supervised/managed appropriately and within the parameters set by the Operations Manager. Ensure that the administrative service is appropriately resourced and the work is closely aligned to the needs of the Trusts strategic agenda and direction. Ensure that administrative services function effectively on a day to day basis, supporting the needs of Service Lines and their patients. Support and motivate the administrative workforce to focus on the needs and experience of patients. Promote a culture of continuous improvement and share this knowledge across the trust to improve efficiencies, increase patient care and drive down costs. Ensure implementation and continual compliance with relevant Policies and Standard Operating Procedures (SOPs). Ensure all information is secure and confidentiality of information is maintained at all times. Provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy. Working Pattern: 37.5 hours per week. Monday to Friday Interview Date: Wednesday 17th September 2025 For further information please contact: Lisa Bennet, Operations Manager MSK/ESP/FCP, lisa.bennet@nhs.net 07887451223. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.