Receptionist - Richmond Clinic
| Dyddiad hysbysebu: | 20 Awst 2025 |
|---|---|
| Cyflog: | £12.21 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.21 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 28 Tachwedd 2025 |
| Lleoliad: | Newport, NP19 7FY |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | M0044-25-0094 |
Crynodeb
Patient Navigation & Support Greet patients and handle telephone, online, or in-person enquiries. Assess patients needs and direct them to the most appropriate team member, service, or external organisation (clinical or non-clinical). Promote self-care, digital tools (e.g., NHS App), and local wellbeing services. Handle appointment bookings and cancellations efficiently. Care Coordination Support patients with complex needs, including long-term conditions or those at risk of hospital admission, by coordinating care across services. Liaise with community services, social care, and voluntary sector providers to support holistic care plans. Assist in tracking follow-ups and ensuring continuity of care. Administrative Duties Maintain accurate and timely patient records on clinical systems - EMIS Process referrals, forms, test results, and other documentation as required. Manage online consultation platforms (e.g., eConsult, askmyGP). Team Integration & Service Improvement Work closely with GPs, nurses, clinical pharmacists, and social prescribing link workers. Participate in multidisciplinary team meetings. Support projects to improve patient access and care pathways.