Digital Transformation Analyst - KTP Associate
| Dyddiad hysbysebu: | 19 Awst 2025 |
|---|---|
| Cyflog: | £38,000 i £41,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 14 Medi 2025 |
| Lleoliad: | Solihull, West Midlands |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Aston University |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 0641-25 |
Crynodeb
This Knowledge Transfer Partnership (KTP) project will transform Eye-Docs’ patient care and referral management by implementing a fully digital, integrated system. This transformation will position Eye-Docs as the preferred clinic for opticians and patients, driving growth and enhancing quality of care.
Eye-Docs is a private ophthalmic clinic founded in 2002 to provide comprehensive diagnosis and treatment for all eye conditions. The clinic offers a consultant-only service, ensuring expert-led care for every patient. Eye-Docs specialises in a wide range of treatments, with the highest volume in cataract surgery, followed by age-related macular degeneration, oculoplastics, vitreoretinal procedures and other specialist interventions.
Eye-Docs aims to drive its growth by increasing referrals from opticians, enhancing patient care, and improving operational efficiency through digital transformation. The KTP will focus on:
1. Digital Integration: integrate Midlands Connect Portal (MCP) with Salesforce to create a seamless, two-way communication platform for opticians to refer and co-manage patients.
2. Optician Engagement: enhance optician digital proficiency to accelerate the use of MCP for digital patient co-management.
3. Data Analytics: establish a structured framework for data collection and analysis to enable data-driven decision-making.
4. Operational Efficiency: replace manual workflows with automated processes to streamline patient management and referrals.
This KTP is a great opportunity for someone who wishes to plan and deliver business change. You will work with senior University academics on a commercial project which puts theory and modelling into practice.
Candidate Profile: Bachelors’ degree in either Information Systems/Management, Data/Business Analytics, Digital Transformation, or Computer Science and/or a minimum of two years of industry experience of digital transformation in a healthcare setting. A masters’ or a PhD in these disciplines with the same experience is desirable.
Skills/ experience required include:
Essential
• Experience of leading or as a part of a team delivering IT project to internal or external clients
• Experience or knowledge of building, maintaining and optimising web applications using PHP and MySQL, including API development, database design, queries and performance optimisation.
• Experience of interpreting business requirements and transforming data into actionable insights.
• Experience or understanding of predictive analytics models in business environment, including forecasting trends based on CRM data.
• Communication and interpersonal skills when working with internal teams, key clients and other stakeholders.
• Highly motivated and a keen interest in digital transformation in healthcare.
Experience in the following would be desirable:
• Experience of delivering IT project in healthcare.
• Ability to manage strategic change in a complex and dynamic business environment.
Main responsibilities:
• Collaborate with internal and external stakeholders, particularly opticians, to interpret user and data requirements in a complex clinical environment using an iterative and data-informed approach.
• Collect and analyse data effectively and accurately, and identify key data points for reporting and visualisation.
• Identify and establish best practices in the patient pathway and referral network through utilisation of descriptive analytics.
• Use predictive analytics and machine learning to drive decision-making, leveraging insights across Eye-Docs functions (e.g. marketing, clinical team) to inform operational and strategic change.
• Move Eye-Docs and optician practices from low to advanced digital maturity.
• Ensure effective demand management while balancing organisational capacity for a scalable approach.
• Balance time and resources effectively to implement a complex and iterative project, requiring an agile approach to implementation.
• Encourage ongoing innovation by embedding new skills across the company, ensuring a legacy capability within Eye-Docs.
Personal attributes:
• Strong interpersonal skills.
• Strong communication and presentation skills. The ability to work within a cross-disciplinary project team.
• Leadership and maturity of communication and organisation skills to deliver the KTP project and ensure it achieves agreed milestones and objectives.
• Ability to work independently and use initiative.
• Strong desire to pursue innovative approaches and pathways.
• Ability to work closely with all stakeholders and establish an effective knowledge transfer process in the company.
Additional Benefits and support:
• Up to £4,667 for personal and professional development for the duration of the project
• Travel budget allocation to visit clients and attend relevant events
• Annual leave (25 days p/a)
• Professional support and mentorship
• Mental Health and wellbeing support: https://www.aston.ac.uk/staff-public/hr/Benefits-and-Rewards/health-wellbeing
Eye-Docs is a private ophthalmic clinic founded in 2002 to provide comprehensive diagnosis and treatment for all eye conditions. The clinic offers a consultant-only service, ensuring expert-led care for every patient. Eye-Docs specialises in a wide range of treatments, with the highest volume in cataract surgery, followed by age-related macular degeneration, oculoplastics, vitreoretinal procedures and other specialist interventions.
Eye-Docs aims to drive its growth by increasing referrals from opticians, enhancing patient care, and improving operational efficiency through digital transformation. The KTP will focus on:
1. Digital Integration: integrate Midlands Connect Portal (MCP) with Salesforce to create a seamless, two-way communication platform for opticians to refer and co-manage patients.
2. Optician Engagement: enhance optician digital proficiency to accelerate the use of MCP for digital patient co-management.
3. Data Analytics: establish a structured framework for data collection and analysis to enable data-driven decision-making.
4. Operational Efficiency: replace manual workflows with automated processes to streamline patient management and referrals.
This KTP is a great opportunity for someone who wishes to plan and deliver business change. You will work with senior University academics on a commercial project which puts theory and modelling into practice.
Candidate Profile: Bachelors’ degree in either Information Systems/Management, Data/Business Analytics, Digital Transformation, or Computer Science and/or a minimum of two years of industry experience of digital transformation in a healthcare setting. A masters’ or a PhD in these disciplines with the same experience is desirable.
Skills/ experience required include:
Essential
• Experience of leading or as a part of a team delivering IT project to internal or external clients
• Experience or knowledge of building, maintaining and optimising web applications using PHP and MySQL, including API development, database design, queries and performance optimisation.
• Experience of interpreting business requirements and transforming data into actionable insights.
• Experience or understanding of predictive analytics models in business environment, including forecasting trends based on CRM data.
• Communication and interpersonal skills when working with internal teams, key clients and other stakeholders.
• Highly motivated and a keen interest in digital transformation in healthcare.
Experience in the following would be desirable:
• Experience of delivering IT project in healthcare.
• Ability to manage strategic change in a complex and dynamic business environment.
Main responsibilities:
• Collaborate with internal and external stakeholders, particularly opticians, to interpret user and data requirements in a complex clinical environment using an iterative and data-informed approach.
• Collect and analyse data effectively and accurately, and identify key data points for reporting and visualisation.
• Identify and establish best practices in the patient pathway and referral network through utilisation of descriptive analytics.
• Use predictive analytics and machine learning to drive decision-making, leveraging insights across Eye-Docs functions (e.g. marketing, clinical team) to inform operational and strategic change.
• Move Eye-Docs and optician practices from low to advanced digital maturity.
• Ensure effective demand management while balancing organisational capacity for a scalable approach.
• Balance time and resources effectively to implement a complex and iterative project, requiring an agile approach to implementation.
• Encourage ongoing innovation by embedding new skills across the company, ensuring a legacy capability within Eye-Docs.
Personal attributes:
• Strong interpersonal skills.
• Strong communication and presentation skills. The ability to work within a cross-disciplinary project team.
• Leadership and maturity of communication and organisation skills to deliver the KTP project and ensure it achieves agreed milestones and objectives.
• Ability to work independently and use initiative.
• Strong desire to pursue innovative approaches and pathways.
• Ability to work closely with all stakeholders and establish an effective knowledge transfer process in the company.
Additional Benefits and support:
• Up to £4,667 for personal and professional development for the duration of the project
• Travel budget allocation to visit clients and attend relevant events
• Annual leave (25 days p/a)
• Professional support and mentorship
• Mental Health and wellbeing support: https://www.aston.ac.uk/staff-public/hr/Benefits-and-Rewards/health-wellbeing
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