(INTERNAL ONLY) IT Technician - Operations
| Dyddiad hysbysebu: | 19 Awst 2025 |
|---|---|
| Cyflog: | £27,803 i £29,746 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 01 Medi 2025 |
| Lleoliad: | Eastleigh, Hampshire, Hampshire, SO50 5FS |
| Cwmni: | South Hampshire Colleges Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | REQ000027_1755529000 |
Crynodeb
(INTERNAL ONLY) IT Operations Technician
Salary: Up to £29,746 per annum Location: Eastleigh, Hampshire Contract Type: Permanent Hours: 37 hours per weekAbout us
The South Hampshire College Group (SHCG) is a dynamic, purpose driven Further Education organisation with a commitment to Creating Better Futures for learners, employers and communities within South Hampshire and beyond.
We pride ourselves on living our values - Collaborative, Inclusive and Aspirational. We also understand the difference exceptional employees can make to us delivering outstanding results and we are always seeking to attract talent who can add value and who will be proud to be part of our growing organisation.
The vacancy
Care to Join Us?
We currently have an exciting opportunity for an IT Operations Technician to provide exceptional customer service and support within the Group's IT Helpdesk and support service. The information below provides more detail about the role and you may also wish to learn a little more about working for South Hampshire College Group by viewing the below video.
We offer great benefits including;
- Generous employer pension contribution
- Regular training and development.
- Medicash scheme
Duties:
- Track and monitor all incoming support requests.
- Provide operational support across the college's diverse IT infrastructures including desktops, mobile devices and print systems.
- Maintain accurate support data for all requests.
- Maintain up-to-date portfolio of hardware, software and services.
- Collaborate with IT Infrastructure Engineers to support delivery of resolutions promptly and effectively.
Skills/Experience:
- Able to meet tight deadlines and work under pressure.
- Able to deliver excellent administrative, documentation and organisational skills.
- Outstanding communication and interpersonal skills.
- A proactive and flexible approach to working, embracing new technologies, systems and processes.
Qualifications:
- Minimum GCSE Grade 4/C in English & Maths or equivalent.
- Degree or relevant professional qualification in job related discipline.
- CompTIA A+, Network +, MCIPT qualifications or equivalent in relevant technologies or relevant experience.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.