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Digital Procurement System Manager

Job details
Posting date: 18 August 2025
Hours: Full time
Closing date: 17 September 2025
Location: Stoke-On-Trent, Staffordshire
Remote working: On-site only
Company: ISS Facilities Services
Job type: Contract
Job reference: 146913

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Summary

Digital Procurement System Manager

Location: Stoke, ST1 5PZ

Hours of work: 37.5

Contract Type: Fixed Term Contract | 12-months


ISS UK Limited delivers high-quality facility services across both the Public and Private Sectors, supporting clients in cleaning, catering, security, waste management, building maintenance, front of house, and related services.

Job Description

We are currently seeking a Digital Procurement System Manager for a fixed-term role within our Supply Chain & Procurement team.

This position focuses on technical integrations and systems enhancements, primarily working with Coupa, the world’s market leader in spend management.

This role offers an exciting opportunity to contribute to the digital transformation of procurement processes within a leading facilities management organisation.

Key Responsibilities

Support business development and project delivery for DWP contract mobilisation and stabilisation
Collaborate with BI team to produce P2P compliance reports and identify performance improvements
Guide business compliance with Coupa and other procurement systems
Work with Financial Service Centre to streamline supplier experience using industry best practices
Assist with ad hoc tasks across Supply Chain and Procurement functions
Manage system design and delivery, including Coupa releases, integration, and data migration

Professional and Personal Competencies/Qualifications

Experience with Coupa or similar Purchase to Pay (PtP) systems such as Oracle Fusion or SAP Ariba.
Proven experience building APIs or system interfaces (EDI, cXML, or equivalent).
Good understanding of supply chain, procurement, and PtP processes.
Customer-focused with strong communication skills and ability to promote change.
Forward-thinking, proactive, and able to work independently or as part of a team under tight deadlines.
Advanced Excel skills; experience with Power BI desirable.
Relevant qualifications (e.g., degree in Information Systems) preferred but not essential.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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