Digital Transformation & PCN Manager

Dyddiad hysbysebu:	18 Awst 2025
Cyflog:	£55,690.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£55690.00 a year
Oriau:	Llawn Amser
Dyddiad cau:	12 Medi 2025
Lleoliad:	Yeovil, BA21 3TL
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	A4839-25-0005

Crynodeb

OBJECTIVES OF THE ROLE The objective of the Digital Transformation and PCN Manager is to provide a central source of leadership and management to aid service transformation for our network population. The ideal candidate will need to be proactive, have a passion for Primary Care, and have a proven track record in delivering Primary Care improvements. The role will involve line management of the PCN team, managerial responsibilities, and leadership for the PCN and systemwide networking. You will also play a key role in ensuring delivery of national PCN contractual requirements e.g. DES, IIF, working alongside clinical and practice leaders to identify service improvements, implement digital innovations, and lead workforce development. The remit of this role is broad and will require attention to detail in delivering high-quality day to day operations. MAIN RESPONSIBILITIES STRATEGIC PLANNING To lead and develop a strategic plan that includes a robust digital infrastructure To clarify objectives and priorities for network delivery in line with operational capacity, financial parameters, and contract requirements Promote the engagement of all PCN practices and act as an ambassador for the network. To proactively build relationships with system leaders to help influence proactive and new models of care To use business intelligence tools to aid data-driven decisions Work closely with the PCN Board to align operational workstreams with local and national priorities, including integration with community services and voluntary sector partners. OPERATIONS To provide oversight and accountability to the delivery of PCN contracts and specifications e.g. DES, IIF, Enhanced Services Coordinate training and development of PCN staff Identify and record risks and issues and develop contingency plans with Network Leads Ensure all relevant national strategies, policies, targets, and frameworks are fully implemented To drive issues through to resolution, acting as a point of expertise To implement network-based projects Organise and facilitate PCN meetings, including Board and ARRS supervision meetings, ensuring agendas, minutes, and actions are completed and followed up. FINANCE AND GOVERNANCE To support the collation of financial information To monitor and check the accuracy of the submissions for the DES and contractual requirements Compiling and presenting financial reports To ensure that the PCN's physical and financial resources are managed and maintained for maximum effectiveness. Monitor IIF income achievement, track financial forecasting across the PCN, and ensure PCN funding is deployed equitably and transparently. DIGITAL INFRASTRUCTURE To ensure the PCN Maximises its business intelligence tools Develops a continuous improvement approach to digital accessibility for our patients and workforce Creates data packs to support decision-making that includes but is not limited to demand, capacity, utilisation data, staff, and patient experience Support practice digital leads and work closely with IT providers, digital enablers and ICB transformation teams to ensure alignment with the wider digital strategy. RELATIONSHIP MANAGEMENT: To foster a culture of collaboration and promote learning to drive continuous improvement To work as a flexible member of the PCN, providing support to other team members when necessary Develop and deliver a communication plan using a wide variety of channels To take an active role in the development and embedding of the PCN's culture, values, and reputation To represent the network at external meetings To represent the network at external meetings, including ICB locality forums, PCN Manager groups, and partner organisations. Build relationships with local community services, secondary care, pharmacies, and voluntary organisations to support integrated service delivery. HR AND WORKFORCE PLANNING Support recruitment, induction, and training of new PCN staff Support recruitment which is aligned to a workforce plan To facilitate progression for the PCN staff to promote retention Provide day-to-day line management to ARRS staff and facilitate performance reviews, supervision sessions, and staff wellbeing support. Maintain up-to-date records relating to PCN staff supervision, DBS, training compliance, and sickness monitoring. CONFIDENTIALITY: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carer, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data HEALTH & SAFETY: The post-holder must comply at all times with the PCNs Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System. EQUALITY AND DIVERSITY: The post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. PERSONAL/PROFESSIONAL DEVELOPMENT: The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include: Participation in an annual appraisal, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work QUALITY: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources OTHER Work as part of the team to seek feedback, continually improve the service and develop the business planning. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner. Duties may vary from time to time, without changing the general character of the post or the level of responsibility. Any responsibility identified during the course of the job. This is an evolving role, and the candidate will need to be flexible and adaptable. KEY ATTRIBUTES 1. The ability to work calmly under pressure 2. The ability to process and manage conflicting advice and priorities 3. The ability to influence decisions without line management authority 4. The ability to adapt your leadership and management style to different situations 5. To deliver technical information in a non-technical and engaging way to a range of stakeholders 6. Patience 7. To be able to able to work as part of a dispersed team 8. To be positive and solution focussed 9. Commitment to professional development 10.The ability to design a manageable workload