Senior Product Owner (Cruise)
| Dyddiad hysbysebu: | 15 Awst 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Medi 2025 |
| Lleoliad: | Ipswich, IP1 5LL |
| Cwmni: | Vacancy Filler |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | AUG20258353 |
Crynodeb
Fred. Olsen Cruise Lines is a family-run business that has been offering exceptional cruise experiences for over 170 years. With a fleet of ships that provide intimate, friendly, and immersive voyages, we are committed to delivering world-class service with a personal touch. Join us and be part of a proud heritage that is all about making lasting memories for our guests.As our company continues to grow, we are strengthening our IT department with the addition of a Senior Product Owner. This pivotal role will serve as the Product Owner for our Cruise Operating System that supports the end-to-end booking operations of our cruise line. The Senior Product Owner will be responsible for leading the development, enhancement, and ongoing maintenance of this system, ensuring it meets business needs and delivers a seamless experience for our guests and internal teams.You will play a key role in shaping the future of our technology by driving innovation, streamlining operations, and ensuring an exceptional user experience. This is a unique opportunity to work at the intersection of technology, operations, and guest experience.If you’re passionate about delivering high-impact digital solutions in a fast-paced environment and have proven experience as a Product Owner within the travel or cruise industry, we’d love to hear from you.Key Responsibilities: Product Vision and Strategy: Define and communicate a clear product vision aligned with business goals, and translate it into a strategic roadmap that drives value.Requirements Gathering and Prioritisation: Work closely with stakeholders to gather business requirements.Collaboration and Communication: Act as the bridge between business units, development teams, and other stakeholders to ensure alignment and clarity throughout the product lifecycle.Product Development and Delivery: Oversee the end-to-end delivery of product features, ensuring timely execution, quality, and alignment with user needs and technical feasibility.User Experience and Customer Feedback: Champion the voice of the user by continuously gathering feedback, analysing user behaviour, and using insights to inform future improvements and enhance the overall guest journey.Drive Innovation: Stay ahead of industry trends to ensure our Cruise Operating System remains cutting-edge, competitive, and aligned with evolving market and customer expectations.What We’re Looking For:Proven experience in product management, particularly within software development and cruise operationsStrong expertise in Agile and Scrum methodologiesExceptional collaboration and leadership skills, capable of aligning cross-functional teams and stakeholdersAbility to manage complex software projects while balancing prioritiesIn-depth knowledge of cruise operations and booking systems, enabling informed decision-making and strategic planning.This is a Full-Time, Permanent position working 35 Hours Per Week based at our Head Office (Fred Olsen House, 42 White House Road, Ipswich, Suffolk, IP1 5LL) offering a hybrid work pattern of 3 days in the office and 2 days at home.Fred. Olsen Cruise Lines offer a wide range of benefits including BUPA medical, Life Assurance, enhanced maternity and paternity pay, discounted holidays and cruises, plus retail discounts and cash back incentives through our MyBenefits scheme.Attached to this advert you will find a full overview of the fantastic benefits we offer, along with a detailed Job Profile for this position.Our Values:We are caring - “We trust and care for each other, our guests and our environment”Always deliver a warm and friendly welcome, always make time to listen, look out for each other’s safety, security and well-being, strive to help protect the environment for future generations.We are positive - “We live and share a positive attitude”Motivate each other with positive energy, always see the opportunities in new ideas, believe it’s better to learn than never try, always look for ways to add value and make a difference.We are real - “We are always ourselves and respect others”Bring our real selves to work and perform, respect and embrace all our different personalities and cultures, have the courage to admit when we are wrong and have the strength to act on it, have a voice and encourage open, honest communication.We are a team - “We are more than a team; we are a family”Share experiences and learn from each other, adapt, respond and pull together to drive results, together we recognise and celebrate our achievements.As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process, please do not hesitate to let us know.