Security Officer
| Dyddiad hysbysebu: | 15 Awst 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Medi 2025 |
| Lleoliad: | CM77 8YH |
| Cwmni: | Mitie |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 81076 |
Crynodeb
Summary & Purpose of the Role:
We are looking for a professional, proactive, and customer-focused Security Officer to join our dedicated team at a prestigious retail outlet. In this high-profile role, you will play a key part in maintaining the safety and security of the Centre, its staff, visitors, and brand partners. Working alongside a collaborative team of security professionals, you will deliver excellence in service, protection, and compliance, always upholding the highest standards.
Full Time / Permanent - Average 38 Hours Per Week
Pay rate: £13.95 per hour
Key Responsibilities:
As a Security Officer, you will take on a varied and rewarding role, contributing to the smooth and secure running of the Centre.
Your core responsibilities will include:
-Safeguarding the premises, assets, and people through regular patrols and continuous monitoring, following the site's Assignment Instructions (AI) and Health & Safety protocols.
-Acting as an ambassador for the outlet, providing a welcoming, professional presence while assisting visitors, staff, and brand partners to ensure a safe and positive experience.
-Leading and supporting responses to incidents, emergencies, and evacuations, ensuring swift and compliant execution of all procedures.
-Working closely with fellow security team members to ensure an effective and united approach, especially during high-pressure situations.
-Identifying and reporting suspicious activity or potential threats, taking proactive measures to prevent theft, damage, or breaches.
-Ensuring the safety of the Centre during evening operations, including management of the night-time economy.
-Overseeing vehicle movements within the Centre to maintain safety and prevent congestion.
-Remaining vigilant for signs of fire, flooding, or other hazards, and taking swift action to address them.
Skills & Experience Required:
-Excellent written and verbal communication skills, with an emphasis on clarity, empathy, and professionalism.
-Strong background in customer service, with the ability to remain calm and confident in all situations.
-Proven ability to work both independently and as part of a team.
-A valid SIA Licence (Door Supervisor or Security Guarding) is essential.
-Composure under pressure and the ability to handle challenging situations with discretion and authority.
-Keen attention to detail, a proactive mindset, and excellent time management skills.
-A 5-year checkable work history.
Why Join Us?
In a prestigious retail setting, you'll be part of a team that takes pride in delivering exceptional service and maintaining the highest security standards.
What We Can Offer:
-A supportive and inclusive team culture, with clear pathways for career progression within a respected security provider.
-Ongoing training and development opportunities tailored to your goals, giving you the chance to make a real impact in a dynamic, customer-facing environment.
-Biannual bonuses based on KPI performance.
-Cycle to work scheme.
-Access to exclusive discounts on everything from your weekly food shop to luxury summer holidays abroad.
-Award and recognition scheme, with cash value rewards
-Save As You Earn & Share Incentive Plans. Giving you the chance to invest in your future and share in the success of the business.
-Life Insurance, and access to a 24/7 GP