Receptionist/Prescription Clerk
| Dyddiad hysbysebu: | 14 Awst 2025 |
|---|---|
| Cyflog: | £12.21 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.21 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 24 Awst 2025 |
| Lleoliad: | Hereford, HR4 0DG |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | S0001-25-0055 |
Crynodeb
To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to greeting and directing patients, effective use of the appointment system, booking appointments, processing of information - prescription requests and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers. Key Duties and Responsibilities The following are the core responsibilities of the Receptionist/Prescription Clerk. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Primary Responsibilities Maintaining and monitoring the practice appointment system making new and follow-up appointments. Process personal and telephone requests for appointments using your own judgment and communication skills to ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately. Signpost patients to the correct service. Input data into the patients healthcare records as necessary. Support all clinical staff with general tasks as requested. Process repeat prescription requests received by email, post, slips and the online access system, in accordance with practice protocol and liaise with external services. Produce prescriptions for the GP to sign in an acceptable time frame. Deal with all prescription related enquiries in a timely manner. * A full Job Description & Person Specification is attached to this advert.