Make Ready Sector Manager
Dyddiad hysbysebu: | 14 Awst 2025 |
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Cyflog: | £47,810.00 i £54,710.00 bob blwyddyn |
Gwybodaeth ychwanegol am y cyflog: | £47810.00 - £54710.00 a year |
Oriau: | Llawn Amser |
Dyddiad cau: | 28 Awst 2025 |
Lleoliad: | To be confirmed depending on location, SE1 8SD |
Cwmni: | NHS Jobs |
Math o swydd: | Parhaol |
Cyfeirnod swydd: | C9308-25-0076 |
Crynodeb
Supported by an assistant manager the post holder for this role will be responsible for leading and managing the teams who deliver the make ready service. They will oversee the delivery of effective, customer focused, and time critical services in support of front line clinical service throughout their respective sector footprint. They will lead the operational delivery of Make Ready within their respective sector making improvements, supporting staff, inputting to service redesign and supporting the application of the Trusts values and behaviours in line with policy. The post holder will work with supply chain colleagues within Strategic Assets and Property to ensure there is a fully joined up supply chain including the use of CAMS (central asset management system) including asset tracking. They will be responsible for staff attendance, welfare and behaviour managing these in accordance with Trust policies and procedures including e.g. the resolution framework. Together with their colleagues, they will be expected to provide a tactical contribution to Operational Delivery when on duty and so be accountable for Make Ready supporting delivery of patient care. Together with their colleagues, they will provide full 24/7 management cover providing operational oversight of all Make Ready Hubs including the management of supervisors, staffing levels and the meeting of Service Level Agreements in terms of both performance and quality. The post holder will be required to promote and develop key customer relationships. The post holder will develop plans to ensure that operational vehicles are checked, cleaned and stocked and are correctly located for start of shift in accordance with all standards and procedures, identifying where changes in practice might be required through reflection on action. The post holder will be responsible for managing performance data, interpreting it and developing robust plans were required to recover against shortfalls. They will be responsible for both undertaking internal audits and meet external audits requirements and develop, review and implement any action plans required. The post holder will be responsible for investigating complaints and incidents, managing Datix reporting and ensuring learning is a key outcome.