9018 - Court Usher - Worcester
| Dyddiad hysbysebu: | 14 Awst 2025 |
|---|---|
| Cyflog: | £25,012 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 03 Medi 2025 |
| Lleoliad: | Worcester, Worcestershire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Ministry of Justice |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 9018 |
Crynodeb
Proud to serve. Proud to keep justice going.
The Court Usher is a pivotal role in court proceedings and a vital link between court users and the Judiciary to ensure the smooth running of the hearings.
About us
• HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice.
• We are looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.
• If you are interested in developing a career with a real purpose, please apply.
Your role
• You will be an essential first point of contact for all the court users.
• There will be regular contact with the judiciary and assisting the administrative staff.
• You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs efficiently.
• You will also carry out some general clerical work as required to support the work of HMCTS. Ushers work within a team with regular management support and are responsible for their own time.
Your skills and experience
• With a friendly and approachable manner, you’ll possess strong communications skills, with the ability to assist and address court users in a clear and confident manner.
• You’ll have the ability to multi-task, prioritise and organise your own time undertaking some administrative tasks.
• You’re comfortable using IT, with the attention to detail to ensure court documents are accurate and able to adapt to and learn new software packages.
• You take pride in providing help and reassurance calmly and professionally in what can sometimes be challenging situations.
Please refer to the job description attachment for more information
Please make sure that you include your current duties and responsibilities in your CV.
Further details:
• These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.
• Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment.
• All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
• For this particular role a minimum of 22.5 Hours over 3 days (to include a Monday) would be considered to meet the needs of the business.
Skilled Worker Visa
From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.
Location
This post will be based at Worcester Crown Court, The Shirehall, Foregate Street, Worcester, WR1 1EQ.
Travel to other courts
The successful candidate will be expected to travel to Hereford and Redditch Crown Courts. This will be on a rota basis and excess fares will apply.
The Court Usher is a pivotal role in court proceedings and a vital link between court users and the Judiciary to ensure the smooth running of the hearings.
About us
• HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice.
• We are looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.
• If you are interested in developing a career with a real purpose, please apply.
Your role
• You will be an essential first point of contact for all the court users.
• There will be regular contact with the judiciary and assisting the administrative staff.
• You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs efficiently.
• You will also carry out some general clerical work as required to support the work of HMCTS. Ushers work within a team with regular management support and are responsible for their own time.
Your skills and experience
• With a friendly and approachable manner, you’ll possess strong communications skills, with the ability to assist and address court users in a clear and confident manner.
• You’ll have the ability to multi-task, prioritise and organise your own time undertaking some administrative tasks.
• You’re comfortable using IT, with the attention to detail to ensure court documents are accurate and able to adapt to and learn new software packages.
• You take pride in providing help and reassurance calmly and professionally in what can sometimes be challenging situations.
Please refer to the job description attachment for more information
Please make sure that you include your current duties and responsibilities in your CV.
Further details:
• These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.
• Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment.
• All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
• For this particular role a minimum of 22.5 Hours over 3 days (to include a Monday) would be considered to meet the needs of the business.
Skilled Worker Visa
From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.
Location
This post will be based at Worcester Crown Court, The Shirehall, Foregate Street, Worcester, WR1 1EQ.
Travel to other courts
The successful candidate will be expected to travel to Hereford and Redditch Crown Courts. This will be on a rota basis and excess fares will apply.